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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5390 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the sleep tracking, ease of use, and step tracking features of the Charge Wireless Activity Tracker + Sleep Wristband (Large). Many also appreciate the long battery life, accuracy, and motivational aspects of the device. However, some customers reported issues with the band's durability and water resistance. Concerns were also raised regarding the size and clasp of the wristband.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,390 of 5,390 reviews
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    cheap band didn't last 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    latch on band didn't last 4 months. no replacement available, have to spend another $130 + NO WAY!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two replacements due to battery problems and now screen misses letters and numbers. Glad I purchased the extended warranty!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had diffuclites getting it around my wrist. Will wait for Charge HR which has a watch strap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the charge but I have gone through 2 Charge's in 14 months. The quality of this product just isn't there for long term use. I had the rubber separate from the hard plastic on both Charge's and the 2nd one no longer works at all. When paying over $100 for something i expect it to last longer than 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery & special Charging cord issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fatal flaw in this product is the battery and a very unique charging cord. From my resent experience the battery died on my fitbit & forced trash it. Purchased a new Fitbit Charge only to misplace the charging cord. Cost you an additional $20 plus shipping to get a new cord. ... buyer beware !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who designs an activity wrist band that comes loose easily when you are active? they should change the name to Fitbit Lose It. Cause that's what you're gonna do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three of these go bad within sixteen months. They warrantied two. They do not hold up at all. They are not worth the money. RUN FORREST RUN!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY BAD BATTERY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad battery life. I am on my 4th one. Fitbit will not refund my money but will keep replacing them up to 1 year. My latest one is 5 weeks old and the battery only lasts about 36 hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap a nightmare to close every time Setting up criteria very poor - paces could not match real steps Battery dead or some malfunction after 8 months Never recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website is down can't use product this is ridiculous!!

    No, I would not recommend this to a friend