Customer Ratings & Reviews

I love my Fitbit. It has given me a lot of motivation!! I, unfortunately, bought one with a defective battery. When I contacted the company they responded within 2 days, and I had a replacement in less than a week!! Great customer service!!!

Purchased this as a gift for my mother. Chose this tracker over others mainly based on the fact it has a small screen for viewing info right on your wrist. The app it pairs to works great, and is very simple to set up and navigate. Mom loves it.

At first, Fitbit purchased would not keep charge and required recharging twice daily. Returned to BestBuy who exchanged without a problem. New FitBit has worked well to this point.

I bought this as a gift for my wife. She was interested and started using it. However it doesn't consistently keep track of her steps. I personally witnessed her climb 13 steps and walk at least 300 feet/ 150 steps and it didn't register any of it. We actually exchanged it for another and it doesn't work any better. BB was good to work with. It seems to work ok sometimes but not overall. Hope it works better for others.

This is a great item that really helps me track my exercise and steps. I also like the water tracking since I don't like water and it encourages me to drink more water to hit my goal.

Love it!! First time the caller ID showed up on it, it freaked me out but is totally cool. Has a great battery life and I am enjoying it!!!

This is not always 100% accurate but really does motivate you. One of the best parts is the social aspect and allowing you to join challenges with others which really gets you going.

Like the watch, but the charging cord is a challenge. I've already lost one and no one carries it - you have to order it online and pay shipping. Not compatible with anything else.

good sleep loger but band stinks after a little while. and count steps when I'm just moving my arms

A decent product for motivating those extra steps per day. It's a bit difficult to put on at first (matching the metal prongs to the slots) but I would imagine this improves in time.

I had the flex. It was OK. This is infinity better the caller ID is amazing. The clock is fantastic. And to be able to see all the information on the device is just as some. Highly recommend.

Works great to keep track of your steps and can with the app can monitor how you are sleeping.

I like that it has no issue syncing with Android phones. Provides more steps than my previous tracker. Fitbit should fix the formula so it provides a more accurate step count

Easy to set up, charge and sync. Sometimes the step count seems a little high, but my nine year old loves it. I would wear this model as well if I didn't love my Apple Watch.

It's a great reminder for those days when I haven't been active. Being able to set alarms as reminders is a great feature. Only negative is the battery life isn't what I expected.

I love the versatility of this! It's super easy to set up. It does run on the small side so make sure you measure your wrist before you buy.

The watch has been superb. It's helped me get in better shape and monitor how much I eat, drink and sleep. Would recommend it to anyone looking to lose weight or just get fit.

Helps me realize when I need to push myself. I don't always find the stairs accurate. Love how you can send challenges to friends and help motivate each other during the day..

I was looking for an activity monitor and it does that well. But it also tells me who is calling on my phone and displays text messages so I can leave my phone in my pocket and still know who is calling / texting. Great product.

The Fitbit charge is great! I love how it keeps the time and your steps so you don't have to wear both a watch and a Fitbit band. One downfall, the display doesn't stay on for long so you cannot count anything if you needed to.