Customer Ratings & Reviews

Works ok, but pedometer is inaccurate compared to Up24

I found the wristband to be uncomfortable. was just ok

The FitBit I purchased has not been very user friendly. It is quite difficult to snap on as the band is quite stiff. And, the button keep falling off the side. One of these times, I will not be able to find it...and then what. I wish I had not purchased this item.

I love it and keeps me motivated to get my steps in

Easy set up. It's ready to use in minutes. Fun to track.

My husband & I caught these bad boys on sale last week--$90 versus $130 (he got a large & I got a small), & overall, we're pretty happy with them! The Fitbit site claims 7-10 days of battery life; today is day 6 of us wearing them, & we just woke up to a notification on our phones this morning stating that our battery life was low, so I think that's pretty decent. I've read reviews where people have griped about having to take the Charge off to charge it, but considering I work a desk job, I just brought my charging "cable" to work with me this morning & currently have it charging off my computer while I work...it supposedly only takes an hour or 2 to charge, & when I get busy, I can easily sit at my desk that long &, therefore, will not miss any tracking. Don't you sit down at home & watch a 2-hr movie? Plug up your Charge while you watch & it'll be ready to get up & go when you are! As for the features, I definitely like what the Charge has to offer: simple to set up, app is simple & gives you the info you need shortly after opening the app...I love that it starts syncing on its own upon opening the app, versus the Misfit Flash that my husband initially bought me for Christmas that I had to sync manually #needless to say, I'd only rate the Misfit about a 2 or 2.5, & I returned it#. I also like being able to see the time by just slightly flicking my wrist towards me, & being able to "scroll" thru several basic stats by pushing the little button on the side. The silent alarm is a nice added feature #that buzz is just strong enough to give me that final push I need to get up!#, & caller ID is pretty handy as well if you don't want to dig your phone out of your pocket to see who's calling #assuming you're too busy or not interested in taking the call#, or if you step away from your phone for a few minutes. There are only 2 reasons why I didn't give it 5 stars, & they're actually both fairly silly, but hey, they're reasons...#1-I like the fit of the Charge on my wrist #it's comfortable, stays in place, & isn't too snug#, but it doesn't smell too good after having it on my wrist for 6 days, but then again, don't most sport bands have the same effect? #2-I really wish it would accurately track my steps while grocery shopping, but it doesn't track accurately if my hand is on the buggy/cart handle. Not only do I do quite a bit of walking around my local Kroger store, but I also figure "fit moms" who like to jog with a stroller might be a bit disappointed.

I thought it was strange that my 10 year old boy would want to get one of these, but he made a deal with me to earn it. I never thought he would come through, but he did and now he loves his Fit Bit. I like that it keeps him active, even though I never thought he really had a problem with that to begin with...

very helpfull to keep track of steps calories used

I bought my Fitbit on April 1st. Initially, it was great. The battery would last for nearly 4-5 days, then the battery life shortened to about 36 hours (within a month). I've had to contact the Fitbit company twice regarding the matter. The customer service was superb!I am now in the process of receiving a new one. I hope my new one works 100% better. On the other hand, it's a great watch. I love it counting my steps and mileage. It also works with my Weight Watchers app. I hope my new watch works and it was just a bad watch!

I returned the item because the online section of the start up did not specify where the various entry part were located. I felt I was missing something from package. The support at the store was not helpful so I decided to return the item.

I am happy with what the FitBit does but the craftsmanship is poor. The main piece is already pulling away from the band in less than a year. It is cracked in certain creases.

I purchased this when I got home it wouldn't fit. So I took it back. I found that this model didn't do the heart rate, and that that Charge HR hadnt came out yet. So I decided to wait.

I love my Fitbit it really keeps me focused to stay up with my exercise! I love th new features with the clock and a way to see how I am doing on my goals

These are great, but they tend to come unglued within a year. Definitely buy the accidental plan on this so you can replace once the product starts to come apart. Other than that the product is great.

WHILE I REALLY LIKE THE FITBIT AND IT HAS BEEN GOOD MOTAVATION, IT DOESN'T HOLD A CHARGE VERY LONG. AT FIRST I CHARGED IT EVERY 3 DAYS, AFTER 37 DAYS, I MUST CHARGE IT EVERY 12 TO 13 HOURS OR IT GOES DEAD.

I bought the Fitbit as a gift to my daughter. She is more conscious now about being fit and the Fitbit will help her track her progress. I bought Fitbit Charge so she can see when I'm calling even while she is exercising. She is a very happy camper :-)

The watch itself is bulky for a lady. The battery needed to be charged daily.. The slimmer fit bit is more appropiate for the femle. i

I bought this for my wife for her birthday, she loves the digital readout of information to check her stats as opposed to the status bars that the fitbit flex has. Also the clock is an added bonus.

The FitBit keeps you moving and working towards your goal. It's fun to try and beat your daily goal and not beat yourself up if you don't hit your goal. It's ok - just do it the next day.

The Fitbit site was completely down for 2 days upon receiving this gift. After several attempts, still unable to connect to fitbit. My fitbit is still not able to connect, even through my phone?