Customer Ratings & Reviews

Excellent sport product, great app for cell phone.

i liked this fitbit alot i think its great for beginners. however, this doesnt have a good battery life and will quickly die. i suggest the alta for everyday use.

I ended up returning this and getting the Nike GPS Tom Tom runners watch. The Fitbit was not very convenient. I was looking for a watch that would keep track of my running times and laps. The Fitbit is more for walkers and you have to scroll through the time, steps etc to get to your run time. I want to be able to look at my watch as I run and see exactly what I want without having to scroll through while I run. It was comfortable but not what I was looking for. It would be a good product for someone wanting to keep track of walking steps.

Great product if battery life would have stayed like it did at first, but battery life decreased qickly after first 30 days until it wouldn't even stay charged for 12 hours.

I hated this product. I lost it twice due to the poorly made strap. I purchased the warranty but it doesn't cover lost or stolen so I waisted 300 on this product

I had this product about 7 months and loved it took care of it and it was awesome but then the band started coming apart from and it soon became unwearable.

But the band will not stay together I use duct tape that's the only thing wrong with it.

Jumps several hundred steps when only a handful are taken. I returned this item for a new one and found the exact same results.

Not a great item if you are active, HR monitor works steps skip if to much arm bouncing and no time zone update as you travel

I read the reviews of the Fitbit before I bought it. I thought that I had a chance of getting one that would not have a problem with syncing with my smart phone. Not to be. I am very dissatisfied with the Fitbit Charge. I have tried uninstalling the app and reinstalling. It still doesn't work. Reading the very, very fine print on how to return a Fitbit under warranty is also a problem.

Lost the fit bit given poor construction of clasp. BUMMER!!

Returned this one as it just did not do everything I wanted it to and now I wear the Apple Watch!

The strap broke then the charger part snapped. Not a strong enough product!!

did everything it said it does, charging part may be a hassle if you wear it 24/7

wrist band does not stay attached clock must have software type of problems

Not sure if mine were defective but without even moving it was tracking steps.

This is my fifth device and so far it's OK at least it counts the steps, but the Bluetooth really sucks. It makes my Plantronics headset disconnect all of the time.

Back cover came loose after 4 months and eventually broke off completely

Not for kids! Bought for my eight-year-old son and he had to return

Pay the extra money for the better models. Surge is better