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Customer Ratings & Reviews

Model:
FB403BK
SKU:
5579217
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Customer reviews

Rating 4.5 out of 5 stars with 2705 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the Flex 2 Activity Tracker's ease of use, sleep tracking, water resistance, and compact size. Many appreciate its accurate step tracking and lightweight design, while some found the battery life to be insufficient. A lack of a heart rate monitor and display were also noted as shortcomings by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,705 of 2,705 reviews
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I brought for my mother and she loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and used it every day. The unit died after 1 year. When I spoke to customer service at FitBit, they tried to convince me to buy something else, instead of doing a repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews from many different places and though mostly good, there were many complaints about quality. I still ended up buying one but regret not purchasing the extended warranty. BUY IT! Not nearly 2 months after buying did the tracker stop vibrating notifications and sometimes do not notify at all. Tried many suggestions online (rebooting, re-linking, etc.) but now I am at the mercy of fitbit customer service and the hope they will replace. For the weeks that it worked, I really liked the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk fell off month 2 - won't replace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to my fitbit flex 2. Unfortunately the armband unsnapped off twice during its first month. I caught it both times. The third time - it was gone for good. Upon informing fit bit about this problem, they would not replace it. It is a problem with the band - beware. I had my jawbone 2 years old problems. I will never get another Fitbit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FITBIT Flex 2 Connect issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the connectivity issues with the Flex 2 before buying. Fitbit is having numerous problems and they will only allow you to return the product to Fitbit... Very poor product that was sent into production with issues.

    No, I would not recommend this to a friend