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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 10,464 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Doesn't do much more than a smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife. (Not calling her fat or anything, she wanted one!) She wore it a lot at first, but has been seemingly wearing it less and less. The sleep tracker is cool, letting her know if she is tossing and turning a lot. Otherwise it seems like a glorified pedometer. There are many apps for smart phones that will do this for you, and at a smaller dent to the wallet. If you are thinking of getting this fitbit I would recommend that you step up to a model with more features, like a built in watch to limit the amount of things on your wrist.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    very easy to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping track of in out calories and steps and active minutes. Makes me competitive with myself, resulting is weight loss of over 30 lbs so far!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 5 out of 5 stars

    Fit bit fab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abuse quite a few pedometers in my time but I've never used one as accurate as this. I'm a nurse and I do a lot of walking during my shifts and wanted something to track how much I actually walk during the day. I love how the app syncs with the Fitbit and you can actually watch each step you take to see how accurate it really is. It also tracks your calories in and calories burned as well as how much water you drink during the day which is a good reminder for me to drink what I should be a while at work.. It's also nice because you can compete with your friends on distances walked calories burned or weight lost. I also love being able to set the silent alarms to keep track of things during my shift or throughout the day. Overall this is a great device and I highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Easy to use, syncs by Bluetooth with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tracker. I dont have to worry about forgetting it in the morning or losing it because I can always keep it on, even in the shower. It tracks how many times you wake up during the night. The best part is with this one I dont have to plug it in to my computer to track my progress. I can sync it via Bluetooth to get real time updates of my progress and also track my food through the application on my phone. You can track it on your computer if you don't a smart phone. The battery lasts me about 5 days which is really convenient. It also emails you your progress for the week and gives you badges. Overall a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item! It tracks all my steps and alerts me when I've hit 10,000. Tracks my sleep, and I can enter food if I want! It's been an awesome addition to my fitness routine. Makes me move. Also, I have sensitive skin and I'm allergic to a lot of materials. I am NOT allergic to any of the parts that touch my skin. So I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the product and use it constantly to track my activity as well as sleep. It is easy to use and the app is helpful to log workouts and food intake. The only negative I have found is that the pink band is quick to be discolored and worn looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 3 years ago I bought my very first fitbit. Since then, I've started a running class, joined a gym and become more healthy. The thing I like about fibit is the tracking data and the friends aspect. Additionally, the fitbit easily sync's with other programs such a runkeeper, virginhealth miles, my fitness pal and the Wal Greens rewards program. Wal Green has an amazing program where you ern pints for ever dollar you spend in their store. When your fitbit is synced with the Wal Greens rewards, your steps get converted in points which earn you free stuff and easily redeemable when at the cashier. It's basically, you get paid to walk. Need I say more?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Love my fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really been impressed with how easy it is to use. Absolutely love tracking my sleep cycle. I also can track my personal training sessions. I am in nursing school and it helps me walk the talk!! Great product and these devices have come a long way since I bought my first one. I bought one for my 70 yr old mom and see can use it!!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Amazing tracker for fitness journey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit is an incredible tiny device that packs a big punch from counting calories burned, tracking steps, etc. definitely would recommend this to anyone interested in some Fitness counting aid to bring encouragement especially to those who might be starting out and find fitness to appear as a "monotone" ringing in the air.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Best Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great overall for tracking your daily lifestyle of calorie burning, step counting, miles walked, sleep tracking and many more. The product is accurate for the most part. I have a Samsung Galaxy Note II which is on one of the fully supported devices for bluetooth syncing. I have noticed the Fitbit isn't recognized by my phone at times. I would attempt it by resetting the phone's bluetooth and my phone would go through a soft-reset. I'm not sure if it's something with Android or with the Fitbit. I would expect a USB wall plugin in order to charge the device for a quality product like this.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worn my Fitbit every day since January. I take it off in the water only. I use it to track my steps and the quality of my sleep. For a while I used it to track my eating habits until I had established a clear pattern of eating for reference purposes. I love it, and it still works great after almost seven months of constant wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great way to motivate and sustain excersice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both bought these to keep our fitness goals going. We had used weight watchers in the past however we didn't have the motivation to work out with that plan. The fit bit flex has allowed is to rekindle our workout desires and when we combine it with the food tracking of my fitness pal, we see great success. The fit bit flex truly is easy to use. The battery lasts easily for five days and we both love the silent alarm feature because we no longer wake each other up in the morning with our old alarm clock radios.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Fun and useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It keeps me aware of how much just doing work around the house can help burn calories. Although a good brisk walk is better, just knowing that everyday housework can burn calories is great. It's fun to see the steps accumulate. One problem I have often, the tracker is not "found" on my phone. So it refuses to update.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to help you may good health decision and gets you thinking about your choices. One thing is that there are some issues on the sync to older android phones. The computer sync is good but its quicker on a phone. Good battery life and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really pushes you to be active. I also learned I sleep walk about 500 steps a night. I need to look into the sleepwalking can be very dangerous I hear. Without this device I probably would have never known I was sleep walking. It's a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Fitbit is great for tracking steps and sleep!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit! I really like the sleep tracking, so I know how much quality sleep I get. I am also tracking my weight with a fitbit scale and my fitbit. It is also interesting to keep track of how many steps I take each day. I lost my first Fitbit and immediately went to Best Buy to get another one, I can't live without it!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life

    Rated 4 out of 5 stars

    I am now more active because of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first FitBit, but rather and upgrade beyond the zip and "one." I washed the zip a couple of times, and was always leaving the one attached to clothes as well. The flex, not only gives me the advantage of a rechargeable device, but since I wear it - I don't forget it when I change clothes. It is quite accurate too. The only downside is the fact that I have to connect to an APP or sync it and check out the website to be able check actual numbers on your progress. Other than that - I've worn it running, biking, and even swimming. It handles sweat and water pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Tracks steps , activity, and sleep patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fitbit. It helps me to keep walking to reach my goal. Battery last a long time too. The only tricky thing is the clip to keep it in place. It's hard to snap it with one hand. I almost lost my fitbit twice. I guess you got to get used to.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not happy with the way Best Buy handled this return. She had me turn in my whole fit bit just to return a faulty band. It took about 45 minutes to complete this transaction because I kept trying to explain that I didn't want to do this. And then I had to rebuy the warranty and it had gone up in price since the last warranty or something because I owed more money. I tried to correct this at another Best Buy and they said that every time I use the warranty I must buy another. Really? I have never had to do this before and owe money they just sold it back to me. Anyway all I wanted was for my band to be replaced that I had bought separately and the warranty ended up costing more than the band would have been. And the cashier acted like she was doing me a favor by giving me a whole new fit bit. I didn't want a new Fitbit.

    No, I would not recommend this to a friend