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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 10,464 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Keeps track of steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set a goal for steps each day and the fitbit keeps track. I tend to walk more now with the fitbit realizing I was not taking enough steps before. It is very motivating when competing with others who have fitbits.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    I wanted more....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it is waterproof and has a fabulous battery life. However, I want to be able to see my steps throughout the day - didn't like just having the dots. Returned if for a Fit bit Charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Durable and Waterproof. We Love It. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty nice and works well. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with my weight loss journey, happy :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy it is to track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to wear on wrist and sleep track if need be .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and track my steps, etc Really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I wear it everyday, very light weight !

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helped me to track my steps and sleep daily....

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Good, but inconvenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fault! I bought this for my wife, and it does work as intended, but the pulling of the unit for recharging is a pain. Should have just spent the extra money and bought her the ChargeHR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tracks easy and set up was easy. Very comfortable to wear and like that I do not have to take it off so I do not forget it. Love the silent alarm. Alo like how it buzzes when I have completed my steps for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Easy to use once you figure out how to charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This FitBit helps me in keeping track of how I'm sleeping, reminds me to walk more steps and it's sort of helped to remind me not to overindulge on the wrong foods. Great device for helping a person get healthier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Great daily activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great daily activity tracker. I rarely even notice it on my wrist. The only thing I don't like is that the only way to see what you are doing is by syncing it to a computer. There is no display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device for motivation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device for motivating someone to workout.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    good for motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps track of my steps so that I can reach my goal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Easy Fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, to get a real idea of your fitness. Easy to use and sync. As you use the tools provided, it will make see your intake of calories and calories burned. This lets manage your weight and health very well.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my fitbit the day I got it and haven't missed a day. I absolutely love it. I feel it is very accurate and it really has encouraged me to walk more. I love that it can sync to my fitness pal too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit has done its job by making me pay attention to my activity levels throughout the day. Syncs well and has been trouble free.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I wear it every day to track my steps!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life

    Rated 2 out of 5 stars

    Wish it worked better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had two of the FitBit Flex models and both had to be returned. The first one was very temperamental about recharging and synching with an iPhone. That one lasted about 4 months before it finally quit charging entirely. It was returned (great service though with Best Buy) and swapped out for a new one. The new one would only hold a charge for about 5 hours- which precluded you from recording your activity for the day (the first one would at least last 4-5 days when it was fully charged). After dealing with that for about a week, the second Flex was returned and exchanged for one of the competitors models with GPS and additional Blue Tooth features, that model has performed flawlessly so far and its charge lasts much longer... but you can’t change bands with that model. The only reason I didn’t give the unit one star is that the features are pretty good. The FitBit “community” is excellent and groups are fun, the information collected is useful, accurate and assists in keeping you active. The community challenges do add a bit of sport to owning one and encourages activity. The optional band colors were nice and it was easy to change the unit from one band to the next depending on what you were wearing. It’s a good idea and keeps you active; just wish both units would have performed as advertised and expected.

    No, I would not recommend this to a friend