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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 10,464 reviews
  • Rated 3 out of 5 stars

    Great for someone only wanting to track steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how sleek and small the flex is. I had battery problems, but the manufacture replaced it for me and I have had no issues since then. I love my fitbit!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Did not meet my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it is set up to record sleep patterns is not user friendly, and have found out that from time to time it activates by itself. The way to charge the unit is not that friendly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it but had to exchange after 2 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but it can been a little sensitive and can change to sleep mode without knowing it just by pushing a shopping cart. Comfortable to wear like that I don't have to take it off, easier then belt clip 'pedometers'.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    go for the charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pain to know if if tapped it hard enough. Charging it involved removing the device from the band. Do your self a favor and just go with the Charge or the Charge HR

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    lost mine bought a replacement that doesn't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device you can get as much out of it as you want, or as little. reminder apps could be annoying but so far they have been useful. This is my second device and it has difficulty syncing some days are completely blank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for general activity tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely not as accurate as a regular pedometer, but the fitbit app on android is well-thought out and lets you track a multitude of stats (weight, calories consumed, calories burned, sleep patterns, etc.) that can be useful.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mail carrier & the unit had to be cleaned to charge! It also tracked arm movement as a step! It wasn't always accurate per day! I traded it in for the fit bit one unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit has been on my wrist since I purchased. It does a great job at counting steps and keeps me accountable. Only complaint is the battery life and it is not compatible with the model of Motorola Razr that I have, but I knew that when I bought it. I hope the do some upgrades to make it compatible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device will definitely "rat you out" if you sit on the couch. If you want to take full advantage, however, you will need to manually enter data on water, food consumption, sleep times and exercise types. Battery does NOT last 5 days between charges- more like 3 days. AND remember in the 2-3 hours it takes to charge the thing, you are loosing data. Bands come in colors which are nice, but at least this thing should show you the time since you have to wear it AND a watch and that just looks silly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have got another Jawbone UP 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ever tell what mode you're in, asleep or awake. If you try to tap to shut off an alarm it often changes from one mode to another and you won't realize it. Does look a lot better especially with the extra colored bands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    improved design makes tracker more secure lost 2 of the previous models. New bands and clips readily available at a nominal fee. Band would seem to be weak link in long term use and clip design may be hard for some with weak wrist or arthritis to deal with as tracker need to be removed from band to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my band broke almost immediately, the fitbit company replaced it very quickly. I like that you can also track more information if you would like, such as calories and that you can share your information to "compete" with a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    For the money you pay it's not that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money you pay it's not that great. Battery life is ok. It basically is just a pedometer which you can get for a lot cheaper. Color options are nice though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 3 out of 5 stars

    Accurate reading...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit has an accurate reading but lacks the ability to see your steps, activity.. You have to rely on your phone app or tablet app to see your results..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service for broken band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a fitbit at best buy. Within 7 days, the band came apart. It didn't break, it just came apart where it was glued together. A clear defect. Best buy refused to replace. They got another $25 from me because I bought replacement bands. It's the last time I'll every shop best buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised, not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had FitBit One before and lost is after two years. I wanted a wrist band style and thought the Flex would satisfy my needs. It just didn't work for me. Nothing wrong with it and it was what was advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget, high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget, I traded it in from the fitbit flex. Definitely better then the flex, the LED makes it very easy to see how many steps, distance, calories burned. I am Deaf, this also makes a great alarm clock with the vibration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it and have used it everyday since I got it. Only thing is it doesn't say the steps on the bracelet. It just has lights. You have to look at the app on your phone that's synced up to see the exact step count.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable info tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom And she liked the informstion that she could track through Her phone and on the computer. However she is not fond of the band. It seems difficult at times and just seems it could he designed better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you need that extra push...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the Bitfit Flex because it tracks everything I need it to without being bulky looking. I forget I have it on and the amount of information that this thing can track is amazing. Must have for somebody looking to take their activity monitoring to the next level!

    I would recommend this to a friend