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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 10,464 reviews
  • Rated 4 out of 5 stars

    Great gear for tracking activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest is that it breaks from where the tracker is inserted into wristband. First wristband broke in 6 months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great way to track activity and sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is somewhat difficult to enter food intake, but the integration with the fitbit, my computer, and the app on my phone is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get Active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to see if you are working toward your goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has lasted many years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has lasted many years and is still working. wish they did not change the shape so i could continue using my very expensive 4 tory burch bands that i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for tracking everyday movement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really pleased with my purchase. I love that it's not this big bulky piece and I can wear it wherever I go. I love all the features as well, counting my calories and monitoring my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this to replace damaged tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Exactly what I wanted. Best Buy always has the best prices, and orders arrive when promised. Returns are easy. Why shop anywhere else for electronics?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to get you moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit and have not had any problems with it. It is a great way to remind you to get up and get moving! It is great to keep track of things on the mobile app as well!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Fitbit has work to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fitbit Flex for 6 months that struggled from time to time being recharge - often requiring me to do the reset process. Once weekend it finally stopped charging - so I bought this device. That weekend was busy for me - covering over 25,000 steps in two days. In the middle of day two, shortly after getting the vibration that i reached 10,000 steps, it stopped working. Appeared to lose its charge, would not recharge and would not sync to website or mobile app. Ever since, fitbit.com has stopped transmitting data to anotHer site where I keep my health data. So, after 48 hours, the device went back and I bought a Jawbone Up. I figure two dead devices in one weekend fatter only six months of being a customer in unacceptable given the price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great investmeny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it but add my fitness pal on your phone to give you more accurate calorie input count

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not What I Thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was harder and heavier than I expected. I had imagined it would be like wearing the rubber bracelets with slogans on them. It was not. I did not find it comfortable. I also was not crazy with the thought of it communicating all the time while it was on my body. I didn't realized it worked quite that way. I ultimately returned the Fitbit. I did email customer service for the Fitbit and they were very helpful and responsive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the fitbit but I can't figure out how to use the sleep function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a funny device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using it for sport, but mostly for fun with my friends. It is a good device, but I would recommend to wait for the next model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great activity band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, easy set up, access activity stats via computer or smart phone. Weekly reports, charts, etc help with big picture goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good motivation tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to get used to wearing it on the wrist. Nice to see daily results and know if I need to take an extra walk for the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit for it's functionality. I wish it showed the time and was a "bit" smaller. Overall, a good deal for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flex Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it; I wear it everyday. The "tapping' to change modes is a little cumbersome, though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is great for keeping in physical shape. It reminds you of your daily walking habits and keeps you conscious of your daily workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accurate at counting steps, poor sleep tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great pedometer. You are able to track food within the same APP however their food list isn't as extensive as other APPs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good product, very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am pleased with this product and glad that I purchased it. Its very light and flexible, which makes it comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product. Have been a fitbit user for over a year and continue to be impressed with the company. Can't wait to get the different color bands when they come in stock at best buy.

    I would recommend this to a friend