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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 10,464 reviews
  • Rated 3 out of 5 stars

    Replacement for Existing Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracker works great when it works. The problem is the battery life after a couple months reduces to needing to charge every 3 or so days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit would not work after wearing it for one day! I returned it, but could only get store credit as it was a day after the return policy date

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just Would love waterproof. My HR quit working because the band broke after 10 months. I like Ithatbthe bands are interchangable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine but the band came undone and I lost it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit part was great but the band was difficult to put on and evidently caught on something while I was shopping and I lost it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing this I was thinking it was going to be a lot more then just a expensive pedometer. Aside from tracking your sleep it really is just a pedometer. One bad thing that I feel was the reason I took it back was if you walking or runing on a treadmill and you're arm that your wearing it on is not moving it will not track your steps. Also if you are sitting and clap your hands or move them back and forth it records steps. All in all its not that great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good, basic activity tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intend to move to a more diverse--heart rate tracker, heart target zone monitor--tracker or watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun if you're very active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the sleep pattern sensing was a little bit better like it's advertised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth saving $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are wanting this, get the force instead. The force had all the features that you want and is more than worth the extra money to get it instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Perfect for wanting to start getting fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes you want to get up and walk. It is fun to challenge friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fitbit flext doesn't show your progress thru out the day like the fitbit one does. Plus the site doesn't let you know that in less then a week they are coming out with several colors to pick from. Yes, you can order three extra's but in the three they offer you. And at no discount for those of us who just bought one. Very disappointed that features went down instead of up as far as having more features. Wouldn't buy it again for all those reasons.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a quick fix this fitbit works, but if you more details I would say get the next step up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate when it comes to steps. I only wish that is displayed the amount of steps on the wrist band instead of having to look at my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    It's a piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flex band is a piece of junk. It won't charge. I've emailed the company trice and haven't heard from them. I 'be had the flex for less than a month and it 'a so frustrating not to be able up speak to anyone at fit bit. The only way to contact them is through email, but they don 't respond. The trouble shooting FAQ 's Serb 't helpful . Do not buy ghost product!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for tracking daily steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in hopes of tracking all my daily activity. Unfortunately even thou its waterproof it won't track my daily swimming as exercise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for tracking sleep patterns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product.... but not really acurate in counting steps.... i watched my fitbit dash as i shook my wrist amd watched it count steps..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you need is a pedometer, this product is great. Anything more advanced then that and you should look for a better model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had problems with battery and recharging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting the band on was hard, and the sleep pattern quit working after 2 weeks. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    worked well, until it stopped charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mine worked well, but it randomly stopped being able to charge. I will have to send it back for a new one which is inconvenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good to track sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my fit bit to track my sleep habits. Not for sure that it does an accurate step count. It adds steps when you use your arm for anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it came with an ankle bracelet. the large band is not big enough for my ankle and wearing it there gives me a more accurate count

    I would recommend this to a friend