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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 10,464 reviews
  • Rated 3 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product accept after 1 week the band did not stay latched and I lost it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with holding charge. Contacted company and sent a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    could not get it to sync w phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get to sync w my phone. ended up havig to purchase new phone instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far she can't get it going, she's going to have to wait and come in and get help!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not to great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I thought it was reliable. The brand name made me think I could trust. I was WRONG. On the second day I was wearing it, the data was not being transferred. I tried resetting it, restarting, to the point I was tired of trying. I returned it 3 days after I got it. I would NOT recommend t to any of my friends.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem tight fit when inserting fitbit into band other than that o/k

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to fasten on wrist, wife can't figure out the soft ware because of NO directions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wristband part has already broke so needing to spend more to buy new wristband

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to forget the sleep mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remember turning off and on sleep mode, Big wrist band tight for large arm

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracelet was neither comfortable nor attractive. Like the Fitbit concept tho.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Had it for 6 weeks and it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Father's Day and 4 weeks later it would not charge. Called Best Buy and they were of no help as I did not buy the warranty. Really didn't think something would break so soon!!! Waiting for Fit Bit to send me a new charger no thanks to Best Buy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but had way to much trouble trying to close & lock on my wrist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be very careful. It falls off your wrist very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first one broke . Get the plan to cover any damage and to get a replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but would like a screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit products but I would like this better if it had a screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Prefer the fitbit one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using fitbit one for some time and love it. Decided to try the flex thinking it would be easier to wear and less subject to loss. Turns out the design of the clips makes it for me at least virtually impossible to get on and off. It was also uncomfortable on my wrist. Decided to return and stick to Fitbit One.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went out every 6 months but It was awesome when it worked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with the 3 extra bands I bought snap doe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with extra bands I purchased and I dont have my receipt to bring back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product. Just started using it with the last few days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work, had to return to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours trying to setup and link. Defective product returned to store

    No, I would not recommend this to a friend