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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 10,464 reviews
  • Rated 1 out of 5 stars

    Pretty Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much this does and is pretty basic. Would not recommend to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Fitbit, the upgrade was needed and worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Flex isn't child's play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nine year old grandson wore it for two days and gave up on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really read well. Didn't pick up my exercise minutes and would count me as sleeping even if I wasn't (driving in car long distance would make it say I was asleep). If you want a product like this I recommend to spend a little more money to get one that actually works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the fitbit flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fitbit but the charger sometimes doesn't work. Very frustrating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit melancholy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the flex as an advancement over the first generation. Not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery doesn't stay charged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my fitbit. The battery had to be charged everyday. I think that I had a defective one. My husband has one and his works great. If you don't have the problems that I have then it is great. While I had it, it really kept me motivated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your iPhone 6 automatically does all of this for you. Waste of money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like the wrist band.Have arthritis in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the plastic snap wrist band as I have arthritis in my fingers and could not snap it on. Otherwise it seemed to be ok. Returned it to store for Jawbone Up as it wraps around the wrist.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not really sure about product...but great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not recommend this product . I do not feel like it is accurate .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAve had it for only 1 month and it is already not working properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh it's ok it can be very beneficial but didn't knock my socks off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracelet is hard to get on. That alone makes me leave it at home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Product works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the fit it for six days. However the clasp on the band is a weird system. Mine came undone and I lost the whole thing. Best buy was not helpful but the fit it company that I contacted myself has been responsive.. However still no solution!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit still does not transfer the data to my computer !!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it but wanted the model with a heart rate monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not attractive to wear, especially at work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this item, returned it for the Fitbit One. It could be me, but I couldn't stand wearing that band all the time. I checked it for accuracy and would purposely take a couple steps, it would register several... As in 20 or better. I slept in it, and ran in it and that rubbery band was so annoying! Fitbit One has none of these issues for the same price, plus several options for how you can wear it on your body.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The snaps and battery doesnt work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my fitbit twice but thank goodness found it again. The snaps are not every secure. I set it up so I will get an email notification when the battery is low. Didn't work. Then it takes forever to charge. I think the battery is not great or something. I have only had my fitbit for 3 week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No info on how to set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did stay on hand almost lost it 5 time problem with the band

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage don't waste your money. Total disappointment

    No, I would not recommend this to a friend