Customer Ratings & Reviews

I bought this so I could track my activity during the day as well as when I was asleep. But it did not accurately record my steps and the device was very difficult to put into sleep mode to track my sleep (every day I had to manually add my sleep hours into the program. I ended up returning item.

I wore it once and it fell off and I was unable to find it. Needs a more secure clasp!

I was told it would track stairs as well as steps like fitbit I had before (which I finally lost because the clip did not hold very securely). Does not track stairs. Can't check progress during day by looking at unit. Hard to know if it is accurate or reliable. Same cost as fitbit I had but does less. Has come off once with minimal pull but other unit that I clipped in my pocket fell off frequently and was lost due to this

I was really excited when I got the FItBit flex but as it turned out this was a really expensive pedometer that was kind of annoying.

I was so excited to get the Flex. Unfortunately it didn't take long to realize how inaccurate it was. It counted way too many steps on a daily basis. I returned it. Hopefully they fix that problem soon.

did not work the way I wanted it to.... did not sync. or synced with another phone.. I will try again in a couple of years.

First, I returned my Fitbit Force because of a recall and got the Fitbit Flex. Now, the glass viewing strip has cracked.

This was a gift for my wife. She needed the smaller band but the band tore in less than a month. We ended up returning this to the store.

bought it and had to return it because it would not sync the right way

The flex fits great and is very easy to use. The app is simple, but gives you the information you need. The charge lasts a few days and only takes a couple hours to recharge, I'm satisfied with the band.

We are still in a wait and see mode. The second unit is working well, but it has taken some time to adapt to the "process"

Returned, unable to use iPad to connect. Band not user friendly to clasp together

I thought this would be good to track my steps and my runs but I tested it and it turned out to not be very accurate.

Worked fine for six weeks. Now it won't keep a charge. No phone support just have to wait for an email response. They usually reply in about an hour. Looks like they may replace. Recommend you purchase extended warranty. I didn't but possibly should have

Wouldn't suggest getting this particular one. I was very disappointed with the overall performance of the product.

I used this for 3 days and returned it to the store. Didn't work properly and was not accurate.

Less than 30 days after purchase, it quit working. Now I need to find the time to bring it back and exchange it

This was too much work I don't want to have to keep looking at my cell phone. I took it back.

Easy to use. Simple display. Not good quality material.

Get the one with at least a heart rate monitor. My phone can track steps. Kind of a waste.