Customer Ratings & Reviews

extremely disappointed. waste of my money.i cannot believe I paid $100 for such a lousy product.

what a waste of money! Not very accurate. I felt like someone was tracking me all the time

It tracks when its working. but it doesn't hold its charge. They need to recall all of them

Would have loved am sure fell off my arm after I 3 hrs of having it and lost for good.

Great for a few months but did not hold charge after 11 months of usage

Terrible produce. Had to send back. Unrealistic goals to setup. Easy to setup though

Got this since it syncs with the MyFitnessPal app that I already use on my smartphone and is a really good complement to it. Great way to keep up with your diet since it follows your activity to help determine what calories you truly burned. Some activities aren't monitored as well (exercises that don't have a measurable "step" like skating). This can be easily solved by manually adding an activity within their application (web/smartphone). If anything, I wish the band/tracker didn't just use lights. I'd like to have the ability to have a way to "tap" on the tracker to see actual #'s (calories burned, etc) vs having to go my smartphone app. All-in-all, I'm happy with my purchase.

I have had 3 different kinds of fitbit they all break.

i prefer my upland to the fitbit no community and the app is subpar

Was a pain to take off and on and would not connect to app. Returned for UP24.

I've had my Fitbit for almost four months. I love my Fitbit. This is a great tool to help with losing weight and getting back in shape. It has pushed me to stay more active and competing with friends is motivating and fun. Fitbit has also been great at helping me keep track of what I'm eating. My biggest issue was that even the large wrist strap was on the small side. A couple emails to Fitbit customer support and they sent me a free XL wrist strap.

This is the old model so I'm going to return to the store.

I was a little worried on the mixed reviews on the Fitbit Flex. I currently own the Fitbit One and loved it. I haven't had the issues with the clasp being difficult on the band nor the accuracy. I did P90X Kempo which has a lot of steps and arm movements. I wore my Fitbit One to measure against and it is was only 100 steps off, so fairly accurate. Battery life seems good so far. It tracks when I wake up during sleep more accurately than the Fitbit One. a.The only issues are: it doesn't log stairs like the Fitbit One, nor does it have a display on the device itself, but other than that I love it.

We haven't been able to use it yet. Haven't been able to Set it up

After 30 days it's not syncing...I'm very disappointed.

I am Totally disappointed in the fitbit. Very NON User friendly!

Does not seem to work all the time. Not worth the money I spent

Don't listen to the negative reviews. Having owned the Nike Fuelband, Fitbit Ultra, and MotoActv I can say the Fitbit Flex is my favorite device. Comfort and accuracy is what's important to me and Fitbit does it better than anyone else. I really like the stats and the ease at which it syncs to my iPhone/iPad. I know, it has a limited display but that might be the reason this thing is so lightweight and comfortable to wear. The 5 LED lights are just enough to communicate to me how my day is going. And the tactile response when I complete my goal is awesome. Fitbit tracks stats like no other device I've owned. And their website and apps are very nice. I highly recommend this device if you enjoy working out and looking at the stats over time.

I would not recommend this item. The Fitbit zip works much better.

Piece of junk fell off my wrist a week after I got.