Customer Ratings & Reviews

I love my Flex. It has kept me motivated and track daily steps, choleric intake, and water intake. The best part about it is the analytics and reports. They are detailed and give me a good understanding of where I'm at as well as how far away I am from my goals. There are also great plug-ins from other apps like My Fitness Pal and Microsoft's Health Vault. It is like a central repository for my health information.

Great job and keeps me active. First one had a faulty charger, and would not sync to the app, but the replacement works perfect. Couldn't be happier.

This was the best thing before APPLE and Samsung smart watches.

Fitbit has a lot of great products but this is not one that I would ever choose again. The flex is simple and easy to use. It is easy to understand and the display is minimal. However, it is inferior compared to the other models that were released after the Flex. The only thing that the flex wrist device tells you is how many steps you have walked toward your goal. There are 5 lights. One light = 20% of your goal. That is all the wrist band tells you. You can get more detailed information with the app but it's not convenient. With the Charge model and beyond, you will be able to see a lot more information on your wrist band with barely any more bulk than the Flex. I highly recommend putting a few extra dollars into the Charge or Charge HR. You will not regret it.

Best thing I've done for myself. It pushes me to get the steps in. Doesn't look bulky on my small arm.

This is perfect for what I need. I really wanted something to track my steps and sleep. This does both.

This is a great tracker for someone that is trying to get a jumpstart on a health kick. It tracks your sleep as well as your movement for the day and using the app makes it seem as though you are competing against yourself and even others.

Really enjoying the Fit, I track my water intake, steps and calories. It makes being healthy a fun game.

he FitBit is easy to set up and tracks very accurate. I have worn it all day everyday for a few months and I barely even notice I have it on. The battery life could be better but it lasts for a full week on average and I have set up email notifications for when the battery is low. I wish the force was not pulled off the market as I would have enjoyed the display, but I have not lost this one like some of the clip on ones I have had in the past.

The info that this unit provides to you on a daily basis is not only valuable but eye opening. I like that it tracks my sleep patterns and tells me how much activity I am actually doing. The one that I bought unfortunately died after 3 days (wouldn't hold a charge) but I imagine that it was just my bad luck getting a faulty unit.

Overall it is great! The only downside is when removing the FitBit in and out of the silicone bracelet it is starting to rip.

I bought the fitbit flex yesterday and I really like it so far. It took a little while setting it up on the computer and the app on my phone, you have to click a lot of different things on the phone app to learn it. It is not 100% accurate though. When I put it in the sleep mode in the morning it showed I did steps over night, I never got out of the bed, its showing steps because I turned in my sleep . It showed I fell asleep as soon as I laid in bed. I did not fall asleep until about half an hour, so you can be awake but very still and it thinks your sleeping. Any movement during the night it tells you, you woke up and fell back to sleep in a min. Your steps during the day are not going to be 100 % accurate either, you can move your arm and it says you did a step. I would have given it 5 stars if it showed the accurate readings. The website says it works on the ipad mini but there is not app for the mini yet.

I am very disappointed in the fitbit for those of you who are looking at possibly getting one. They are terribly overpriced for what they do and a pain the the touche. I tried using it for sleep and exercise tracking. However, you have to remember to tell it when you are sleeping and when you are awake. In addition, you can track your sleep through your dashboard, but when it comes time to analyze the data, it only lets you see the current week without buying a premium package FOR ANOTHER $49. I also had problems with Fit Connect on my original computer. Just another stressor that was added to my life instead of my Fit Flex helping me to improve. NOT WORTH IT. If you need to know your sleep for health, try to get a sleep study through your health care provider. And now I just track my exercise manually. Anyone want a Fit Flex for $50? I still have all the packaging and pieces in good shape.

The app that you use with is is great, It may not be the most accurate reading of steps in a day but it at least gives you a good idea as to how active you are day to day.

Have been using the band for last few weeks and I'm impressed with it. Its water resistant and holds good when working. Keeping track of battery is a challenge and would be been a nice add if one of the LED indicated the battery life.

I loved the flex at first. It was comfortable to me and I loved that I could even track my sleep. It seemed to be pretty accurate. However, after only 2 months it began giving me inaccurate readings. I would put it on in the morning before leaving the house and before I even got in my car, it would give me an alert saying that I had already met my goal of 2,000 steps. I knew that wasn't possible since I hadn't been getting that many steps in a whole day. I tried sending an email to Fitbit support and only got back a standard answer about how the Flex had been tested and proven to be accurate. Well, not if it has something wrong with it. Their support was awful and obviously didn't even pay attention to my email.

I got my Fitbit about a month ago and I love it! It has a great price and great look. It is not the most accurate but I can live with that. I love how you don't have to plug it in for you to sync it up. The bright lights on the face of the Fitbit make it easy to read you progress. Overall great product and good price.

For the first 5 weeks, the Flex worked great and was instrumental in my success of losing weight and exercising. However, the accuracy declined. My husband walked side-by-side with me on a track for 4 miles. His Flex tracked accurately. I got credit for walking slightly less than a mile. Technical support indicated I need to adjust my stride and re-set the device....neither of which made any difference. Also, at the same time, the sleep tracker stopped working. For a device of this price, I would expect more than 5 weeks of service. There seems to have been quite a few complaints about the bracelet and its ease of use. I found the bracelet easy to use, sturdy, and not a problem to put on/take off.

I exchange the HD version because I thought it was too bulky. This however is extremely difficult to close on your writst if you have difficulty in that area. Its impossible for me to snap in by myself. I do not want to lose it as another reviewer stated. I'm really disappointed. Having RA makes things like this difficult to put on by one's self. Its going back.

I love the fitbit, it worked great and is easy to use and helps me track my steps.