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Customer reviews

Rating 4.4 out of 5 stars with 10455 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 10,455 reviews
  • Rated 2 out of 5 stars

    Did not like the wrist band.Have arthritis in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the plastic snap wrist band as I have arthritis in my fingers and could not snap it on. Otherwise it seemed to be ok. Returned it to store for Jawbone Up as it wraps around the wrist.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not really sure about product...but great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not recommend this product . I do not feel like it is accurate .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAve had it for only 1 month and it is already not working properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhhh it's ok it can be very beneficial but didn't knock my socks off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Product works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the fit it for six days. However the clasp on the band is a weird system. Mine came undone and I lost the whole thing. Best buy was not helpful but the fit it company that I contacted myself has been responsive.. However still no solution!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracelet is hard to get on. That alone makes me leave it at home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit still does not transfer the data to my computer !!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it but wanted the model with a heart rate monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not attractive to wear, especially at work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this item, returned it for the Fitbit One. It could be me, but I couldn't stand wearing that band all the time. I checked it for accuracy and would purposely take a couple steps, it would register several... As in 20 or better. I slept in it, and ran in it and that rubbery band was so annoying! Fitbit One has none of these issues for the same price, plus several options for how you can wear it on your body.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The snaps and battery doesnt work right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my fitbit twice but thank goodness found it again. The snaps are not every secure. I set it up so I will get an email notification when the battery is low. Didn't work. Then it takes forever to charge. I think the battery is not great or something. I have only had my fitbit for 3 week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No info on how to set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did stay on hand almost lost it 5 time problem with the band

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage don't waste your money. Total disappointment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad Really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band itself seems abrasive and almost impossible to get comfortable. The unit itself does a horrible job tracking activities. I can be doing whole workouts and it doesn't register a thing. With how many new companies are producing these for much better prices I wish I would have waited...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fun to use but cheap quality build.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although fun to use, the bracelet came apart within one week of use!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not hook up with computer. Would not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    FitBit flex lacked accessible set up instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacked accessible instructions. Can't track progress during day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good step tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracked activity well but would not charge after initial charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Exchanged for charge hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted hr monitoring so I exchanged. Exchange was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great incentive to exercise-too much manual input

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to input activity as well as food eaten. Takes a lot of work!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet expectations.Meet expectations.Meet expectations.

    No, I would not recommend this to a friend