Customer Ratings & Reviews

Love that it tracks my exercise and food. It connects to my fitness pal.

Makes it easy to see how far I have walked, how much sleep I got and my water intake.

I love my Fitbit and would have given it 5 stars except the first one died after just two weeks. I brought it back to Best Buy and they exchanged it with no problems. My new Fitbit works like a charm and I've even lost weight since I started tracking my walking. Fitbit and Best Buy are a great combination!

I live my fitbit, works well with my s6 edge. I wear it everyday and my family, friends and I challege each other on just about every challenge possible.

Product was o k Had a problem with it and had to return it. No problem with the return. Thank you very much

Very easy to use and fun to interact with. Especially enjoy the sleep tracking feature.

This is low profile allowing it to be worn without getting in the way. Love the encouragement it gives to compete against yourself for increased activity!

Great place to log everything in one place. My one complaint is that it isn't accurate with the sleep mode.

The FitBit Flex is very useful to track my exercise activities. It's easier than carrying my phone with apps to track how much I jogged or walked. Synching the data with my home computer is very easy and the graphs to track my progress are very intuitive. Overall I'm happy with my device, and the only (minor) gripe I have is that I don't like wearing bracelets, or anything, but this is a minor issue.

My wife has been using the fitbit since it was purchased for her as a Mother's day present. It is easy to use, once you wade thru the lack of documentation! The battery last for about 5 days, at which time the device has to be taken out of it's wrist band and placed in the provided USB charger. The web site doesn't remember the ID or password, even after checking the box. Overall it is working as advertised.

The Flex model is one of the basic Fitbit's,but it's a great way to get to know the brand. I love the way it tracks all of my information without me thinking about it. Waterproof is great!!! Put it on and don't think about it for 4-5 days until it needs charging. Sync's well with my phone and computer.

This is a great product and works well. I have talked to several folks who have this and they all recommeded it.

I would recommend this to anyone who needs to lose a few pounds and the struggling with exercise versus eating

Battery died just shortly after I purchased but when I called customer service, they sent me a new battery.

Works well if you are walking or running. Not sure if it's accurate if you are just using your upper body.

It died after a new months but I was able to get a replacement through FitBit so awesome customer service!

Being a novice user the unit keeps a constant reminder that I need to keep my focus and meet my daily goals

Not the best health tracker on the market but the alarm is kinda cool.

This was the first fitness tracker I have purchased and overall I find the information useful. It provides helpful data when tracking aerobic activity (running), quality of sleep, and calorie intake. If you like data this is definitely a useful tool. I have been somewhat disappointed in the Fitbit due to a couple of reasons. Primarily due to its reliability. My first one which I charged and then wore for a week never would charge again. Customer service was very helpful and sent me a new one fairly quickly, however, I am concerned that this maybe a significant issue with this item. In addition, I was hoping that it would be easier to input other workouts and activities. While I knew it would not track swimming I was hoping that you could input this activity directly into the app but the input only tracks running using your location.

worked good to see and keep motivated, but lacked in syncing to app. had to restart fitbit every two weeks