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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10455 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 10,455 reviews
  • Rated 5 out of 5 stars

    Great tool yo keep track of yoir steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I picked up the Flex I've had a great experience. The UI of the app is easy to use and the ability to link 3rd party apps is a plus. The sleep tracker is not accurate and will switch to walk mode in the middle of the night. Make sure to not tuck your arm under yourself while sleeping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife is enjoying it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to find this item on sale during the holiday season. My wife and I had been looking at fitness trackers for a while. This looked like a good one to try as a beginner. Too bad it would not fit my wrist as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but touchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and it keeps me motivated however it many small thinks will set off the sensor to say I am asleep. I also thought the tracking for sleep would be more useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile pedometer and sleep tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several fitbit products and flexibility of this on is the best for me. Seems to work in pocket just as well on wrist. Tapping for different things takes a little practice and would prefer unversed to flashing dots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Starting Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice band that seems to accurately track you information, however it doesn't have a lot of functionality, if you are looking for a feature rich device I would look at some of there other products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for haters of manually tracking exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a very good product. If Fitbit works out the activity monitor inconsistent tracking, it'll be a fantastic product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for my wife who is focusing on fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lightweight and subtle on the wrist. Great apps to track progress. My wife seems to think it tracks more activity than she actually does. Working full time at a desk and still burning tons of calories? Not sure...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no experience using the fitness bands, but I bought this as a gift for someone who is extremely happy with the Fitbit. She has experience with multiple fitness bands and says "(she) would trade all of them in just to have another Fitbit as a Back up." She is happy, so I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 2 out of 5 stars

    Band broke after one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band broke after one month. Data entry could be simplified with a bar code scanner. Does keep good tracking of steps and sleep.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost it within 72 hours of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wrist band because I lost my original Fitbit One and thought that a device on my arm would be harder to lose. By the third day of use I looked down and it was gone (Just fell off). Contacted Fitbit a couple of times through their website and never received a return response. Since I am a fan of the product and App I have since purchased another Fitbit one. Would not recommend this product to friend because its too easy to lose and Fitbit will not stand behind its product. My recommendation would change if Fitbit would redesign the band to stay on your wrist better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love it but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fitbit but it makes my arm sweat. It's not really bad but it does happen. I also think with this being on your arm sometimes the step tracker counters your arm movements instead of steps taken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit is really good for the price. However it does not always count your steps. I push wheelchairs a lot and it doesn't work, so I have to put it in my pants pocket to count steps. But I do really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for counting your steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with my prurchase. The only thing that is bad is thst when you are on the treadmill it does not count your steps correctly do I just add that in and charge it when I run! Also the adding the foods for counting calories is not very good so I use another one for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, excellent fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both have the flex and love it! Great tracker with email notifications for fitness status updates and when battery is running low. Best to get the Fitbit app so you don't have to take out of band, find your cable and dongle and plug into your computer. Phone is wireless sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tracker. Easy to set up. Works well with either a computer or smart phone/device. Tracks steps by day and sleep at night. The results are not exact step counts, but rather indicators of general activity. I figure that, over time, it is a good measure of ones day-to-day activity levels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not to happy with this product. I use my hands a lot at work so every movement it records a step. I honestly didn't think about this when I bought it. Also the calorie count is never right. Just not happy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a fit bit before this and upgraded because it syncs w phone and you can set goals and track your exercise and keep stats on phone to c progress, the only setback is to remember to charge it every five days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great to track walking and sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for someone wanting to track walking and sleep and sync to phone. Some issues with synching not a lot of bells and whistles but great for the price and many band colors you can get cheap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit's entry level band - Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style, price-point and utility of this band is what we chose it for. May move up to the higher level versions for instant display of data, but cost was the main factor ion our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this! love the red and the size of the band! i wasn't concerned about heart rate so i didn't pay for HR! the only thing i wish it has was a reminder to get up after a certain amount of time!

    I would recommend this to a friend