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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10455 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 10,455 reviews
  • Rated 2 out of 5 stars

    Been difficult to sync the product with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use it since it is not synced with my phone. I probably need to go into the store for help.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for fitness tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device it keeps me on track thoughout the day. I wish this device synced with more devices for vacations and long weekends. Otherwise daily home use is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tracking is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being held accountable for my goal steps per day, put the fitbit site tracking system is never accurate. Also, the band on the fitbit is terrible, falls off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product lived up to its description. I would recommend buying ot to anyone looking for a good tracker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I expected and it was a better price than other pre-Christmas deals. Best Buy got this one right. It does exactly what I expected and is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a lifestyle change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great as I am working to make lifestyle changes. Really like the silent alarm feature that prompts me to get up from my desk and take a short walk. I like the friends feature for support and the weekly summary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool to help you get on the the path to fitness. It is easy to sync with your phone or other sites and it's great to be able to check where you are for the day so you know what you need to do to reach your goals

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness and lifestyle tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot about the FitBit Flex before I got this one. Using it now for nearly a month, I have found it very helpful in assisting me with my fitness and lifestyle goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and was easy to set up. Bought it for a younger daughter. If your an adult I'd buy a different model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Also have used Charge HR because I wanted a watch too, but I feel like the flex holds up better and I like that the band is changeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i was a little disappointed. Thought the fit bit would do more then it does. I ended up returning it because my iphone6 does exactly what the fit bit does.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    falling apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks after wearing all the time it started to come apart at the seam. the package said you can shower in it so ................ i returned it to the store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit. The only thing that I dislike was that the band breaks easily from wear. My band broke off and it fell off my wrist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the "Flex" overall...eliminates forgetting to clip tracker on or losing/washing tracker. BUT (and this is huge for me) nearly impossible to attach wrist band...I am 67 y/o, but still enjoy tracking my activity and improving my overall health...some of us have hand strength/arthritis issues...perhaps Fitbit will come up with an alternative and I'll be back on board with the "Flex".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for introduction of fitness tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Fitbit Flex for the family; and, 4th Fitbit product over (we also have the Aria Scale and Fitbit Flex). Very happy with the product and online reports (laptop and mobile app) that are available after syncs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the convenience of the Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit! It is convenient & the black goes with everything, business & casual dressed. It has helped me start towards my goal of a healthier lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Fitbit for my wife to replace her Body bug. Great wireless sync feature with any mobile device (my wife uses a mini ipad). Sleep monitor a bonus feature on top of the other fitness sensors. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Makes me more aware about my activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if it is not used to its potential it is still very useful to a beginner user

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun but not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't been very accurate compared to my Omron. Fitbit replaced my first one saying it was defected. I've only had the replacement a couple of days, but so far it isn't tracking with my Omron either...right now my Omron shows 3460 and the fitbit shows 3175. In the past the descrepancie got more as the steps increased. I'm going to play with different stride measurements to see if that helps. I do like the sleep mode and like that I can wear it on my wrist and not think about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issues with fitbit tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issues with the fitbit tracker started the second week I owned it. The app on my device could never sync with the tracker. I will say fitbit was more than willing to help me resolve this issue. They even sent me a replacement tracker. It tracked for two days and started doing the same as the last. The only way I can get it to work is to reboot my device every time I want to use it. Before I could recommend fitbit, they would have to work some bugs out of their system.

    No, I would not recommend this to a friend