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Customer reviews

Rating 4.4 out of 5 stars with 10455 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 10,455 reviews
  • Rated 3 out of 5 stars

    Easy to forget the sleep mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remember turning off and on sleep mode, Big wrist band tight for large arm

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracelet was neither comfortable nor attractive. Like the Fitbit concept tho.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Had it for 6 weeks and it stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Father's Day and 4 weeks later it would not charge. Called Best Buy and they were of no help as I did not buy the warranty. Really didn't think something would break so soon!!! Waiting for Fit Bit to send me a new charger no thanks to Best Buy!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be very careful. It falls off your wrist very easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first one broke . Get the plan to cover any damage and to get a replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but had way to much trouble trying to close & lock on my wrist.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Prefer the fitbit one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using fitbit one for some time and love it. Decided to try the flex thinking it would be easier to wear and less subject to loss. Turns out the design of the clips makes it for me at least virtually impossible to get on and off. It was also uncomfortable on my wrist. Decided to return and stick to Fitbit One.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but would like a screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love fitbit products but I would like this better if it had a screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not happy with the 3 extra bands I bought snap doe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with extra bands I purchased and I dont have my receipt to bring back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work, had to return to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours trying to setup and link. Defective product returned to store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went out every 6 months but It was awesome when it worked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product. Just started using it with the last few days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty Blah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much this does and is pretty basic. Would not recommend to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Fitbit, the upgrade was needed and worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Flex isn't child's play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nine year old grandson wore it for two days and gave up on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the fitbit flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fitbit but the charger sometimes doesn't work. Very frustrating

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really read well. Didn't pick up my exercise minutes and would count me as sleeping even if I wasn't (driving in car long distance would make it say I was asleep). If you want a product like this I recommend to spend a little more money to get one that actually works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit melancholy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the flex as an advancement over the first generation. Not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery doesn't stay charged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my fitbit. The battery had to be charged everyday. I think that I had a defective one. My husband has one and his works great. If you don't have the problems that I have then it is great. While I had it, it really kept me motivated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your iPhone 6 automatically does all of this for you. Waste of money.

    I would recommend this to a friend