Customer Ratings & Reviews

I bought a replacement for my daughter and she loves it!!

After doing A LOT of online research I decided to purchase a FitBit Flex. What pushed me over the edge was my scale died and being on an active weight loss and diet program to get my pre-baby body back, I missed it and needed one! I decided to get the FitBit Scale (Aria) which I love. LOVE. So I decided to splurge and get the Flex to go along with it. I HATE IT. I've only had it for a day, and I absolutely hate it - so much so, I don't even want to give it a few days chance. It is not accurate at all - and I even set my settings to be less sensitive as I've read here - but I logged over 100 steps driving into work today. Umm, really? Brushing my hair? Logged steps. On the floor playing with my son? Logged steps. I was really curious about the accuracy, and it's new, so I kept checking it. I'm very disappointed. According to this I've logged over 1500 steps already today - there is NO way possible. I've even counted a few times and double checked and it's far from accurate. Keeping the scale - taking this back tomorrow (I left the packaging and receipt at home). I wouldn't recommend. I think I'll wait until they create one that will be more accurate and track other activities like cycling. Most of my exercise isn't walking anyways, and seeing as how inaccurate this is - it doesn't seem worth the investment.

I purchased this for my daughter, and she loves it! It keeps her accountable and on track with her fitness.

I loved the concept but this device is too expensive not work properly. It did not track my fitness activity which is what I needed. Was able to return to best buy with no issue.

The slate color looks great. This is a great model to get, especially when it goes on sale.

It's a good product but it can bother your wrist somedays.

Purchased the fit bit to give out to staff as part of wellness program. Very well received!

I bought this as a gift for my husband. I knew he was interested in it, and he seemed surprised and pleased with the gift. He tried it for a day or two and ultimately decided that it would complicate his life rather than streamline it to have so many stats to analyze.

Band broke within 6 months, battery won't hold a charge for more than a few hours after 8 months. The charger that comes with it has been extremely difficult to use since day one. It also doesn't have as many features as the newer models. Don't waste your money.

I love getting these! Other stores' bands break too much. These last a while!

Good tracker, does what it says it'll do. I like the sleep monitoring functionality.

Really great product I highly recommend buying if you are an active person.

I think this is a great item for the price. Fitbit is helping me reach my fitness goals!

It simple and easy it was a surprise for my 9 year old and she loves it

Great company, great device. Amazing warranty. Recommend to all!

I've learned that mine lasts about 3 months, eventually the battery on the fit bit just goes out and no longer charges. I charge it once a week as directed and it is never exposed to extreme conditions such as excess cold or hot. As far accuracy is concerned it does well, I think the Jawbone was better, but the fitbit does fine. Would I recommend this, no.

Bought as a replacement. As expected and same reliable technology.

my mother loved it and it is for all ages. i would recommend this.

My wife has lost two of these things in a span of a couple months because this model suffers from a basic design flaw. Namely, the two hooked clasps on the wristband don't securely keep the FitBit on your wrist. Period.

Bought one for my husband. No buckle closure, just 2 peg-like pieces to fit into two holes. He lost it after only 2 days wearing it.