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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10455 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 10,455 reviews
  • Rated 5 out of 5 stars

    Fitbit Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my fitbit since i lost it overseas. The day I came back home I immediately went to Bestbuy and was able to activate my replacement within minutes. My experience in the store was quick, easy, and painless. I was even able to lower my price due to Bestbuy's price matching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this tracker, great for low tech person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to update my food/H2O. Keeping me motivated!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it also had the capability to show what your heart rate was, maybe even your blood pressure, that would be neat. I got this for myself to try and help keep me motivated to stay fit.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 3 out of 5 stars

    FitBit arm bracelet doesn't record stairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product however disappointed it doesn't record stairs like the other fitbit devices. Also not sure I like the fact that nothing displays on the bracelet like the other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for my health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Helps me be more accountable for how many steps I've taken, calories burned and calories consumed. All those stats are available for viewing on my phone and home computer via Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to stay motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit is an easy way to stay motivated daily. Simple taps on the display show you how close to your goal you are anytime you want. E-mail reminders with your activity and progress reports with friends results displayed as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Step Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This step counter is really accurate. The silent alarm is a great feature in order to wake up without loud buzzing sounds from standard alarms. By checking the light status you know how close to your goal you are which is very motivational.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for all active folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and gets synced up the mobiles easily. The only reason I gave 4 star is the charging procedure.. you have to remove the tracker from the set and put it in a charger, after full charge you need to put it back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not 100% Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to help track her daily glucose, exercise and sleep, but it doesn't explain how to really use it. I had to read reviews from others to help with the basic functions. I don't feel this was good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but small issue found

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works just as described, even in sleep. However, when walking on a treadmill it doesn't track my steps. It gets about one in ten steps. I assume this is due to not physically moving forward while walking on the treadmill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity and sleep tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit tracker for my mother for her birthday. She loves it! I also got her the Tory Burch bracelet that the Flex fits into so she can wear it out and it is disguised as a nice piece of jewelry! I have one myself and get compliments on it all the time. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Great for helping you keep track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the band is uncomfortable and you could cheat by waving your arm around it's still good and helps a lot with keeping track of how much you move and how your sleeping even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit! This is my second one, but purchased a different color band. Really like this vibrant color--- makes exercising that much better when I look down at my wrist and see that pop of pink. Nice having two bands in the box so you will have a great fit no matter your wrist size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for someone only wanting to track steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how sleek and small the flex is. I had battery problems, but the manufacture replaced it for me and I have had no issues since then. I love my fitbit!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Did not meet my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it is set up to record sleep patterns is not user friendly, and have found out that from time to time it activates by itself. The way to charge the unit is not that friendly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it but had to exchange after 2 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product but it can been a little sensitive and can change to sleep mode without knowing it just by pushing a shopping cart. Comfortable to wear like that I don't have to take it off, easier then belt clip 'pedometers'.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for general activity tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely not as accurate as a regular pedometer, but the fitbit app on android is well-thought out and lets you track a multitude of stats (weight, calories consumed, calories burned, sleep patterns, etc.) that can be useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lost mine bought a replacement that doesn't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device you can get as much out of it as you want, or as little. reminder apps could be annoying but so far they have been useful. This is my second device and it has difficulty syncing some days are completely blank.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    go for the charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pain to know if if tapped it hard enough. Charging it involved removing the device from the band. Do your self a favor and just go with the Charge or the Charge HR

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mail carrier & the unit had to be cleaned to charge! It also tracked arm movement as a step! It wasn't always accurate per day! I traded it in for the fit bit one unit.

    No, I would not recommend this to a friend