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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 10455 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 10,455 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. They love to keep track of their daily activity, sleep times and patterns. The only issue is that you need to get statistics on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. They love to keep track of their daily activity, sleep times and patterns. The only issue is that you need to get statistics on your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I have been recommending it to friends left and right. the steps aren't the greatest, but I love the alarm clock/watch and goals all in one. Has been very accurate with active minutes also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great prodyct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! The only negative is that there is no alarm you can set to get you up and moving. Some other bands will vibrate every 30 minutes that you haven't been moving. That would be nice to have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Like the Bluetooth connection compared to the Up band. The Up band has a much more convenient strap that goes on like a bracelet instead of a watch band. Does not seem as durable as the Up ban as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Great fitness motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this product motivates me to be more active. I dont usually wear jewlery and have super-sensitive skin, so the band was difficult to get used to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    does alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Fitbit for one month now. The band broke already right by the black line. It also is not very accurate on how I sleep. I wake up many times at night and it does not record this at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good fit for my teen to get started in fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my teenaged daughter. Moshe wanted to get started on a fitness regime and we thought this would be a great way to get her used to watching her steps. It has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product since July. Recently I had to take it back and swap it for a new one, because the band broke (fitbit product was fine). I purchased the warranty, and Best Buy swapped it out with no issue. I love this product and all that it tracks. Works great with my Iphone 4S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit could be a bit more user friendly pertaining to removing of the battery, placement into the charger and placing it back into the band. This would be something I would recommend needs improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ifit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to prove to that she was not getting enough exercise. Proved my point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Rounded Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Sweat gets inside the band so make sure to take out the tracker and wash after working out or being outside. Been a Fitbit family of products user for almost 2 years now and not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to show me that I wasn't as active as I thought I was or needed to be. It also shows me that I sleep better than I thought. It makes me think about my health every day which in turn makes me be more healthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for helping you get fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product and my wife absolutely loves how it tracks her lifestyle and her fitness. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My fit bit doesn't work like it is supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my first fit bit back, it did not track steps or sleep. There is not a number I can call for help to set it or ask questions. My husband has a fit bit and it works great, but I cannot get mine to track steps or sleep. If it is tracking calories, it doesn't make sense. I do not understand why I can't get it to do what it is supposed to do. I got this to help me increase my activity and to help me with my weight loss. I would really appreciate a phone number and/or call from fit bit to help me with this. *********8 I would not recommend this product at this time due to my experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my fitbit flex but hate that it counts patting my baby as steps and doesn't count pushing a stroller. I kind of expected it so I still gave it a 4. It works pretty well and I am definitely happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend 18 months ago and she still wears it everyday. I wanted to get a new model for her for Christmas this year, but she still likes her old one and turned it down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to measure your day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think you do not get around enough during the day; you will see the value in measuring how much you actually get around. The ability to set goals and reach them are a very nice feature with a FitBit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addicted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addicted to my fitbit. Had to replace when the battery died. Purchase of the protection plan for these devices seems well worth it. Quick, no trouble exchange for new one. Only lost a few hours of steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alta HR Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alta HR. It's small enough not get in the way but gives me all the info I need about my steps, heart rate, and levels of exercise. I also love how it connects to my cell phone to give me alerts about calls and text messages. Great product!

    I would recommend this to a friend