Customer Ratings & Reviews

Bought two of these and both stopped working with-in one week of each other. Do not like to write negatives but this was a waste of money sad to say.

This is my 3rd Fitbit. They do not last. This one was charged exactly two times before it stopped working. I tried all the fixes. This one will be returned.

The directions were not included. The download of info and setup crashed many times. I returned it and was not satisfied with the product at all. Not Best Buy quality.

I purchased this Fitbit for my girlfriend for Christmas. The pricing was great at the time and the product itself seems to be of good quality. The battery life is great and have only had to charge it 3 times since it has been opened. The band seems to get dirty really easily and doesn't seem to clean up that well. This can be easily fixed by selecting a darker color band, so I cannot fault the product itself.

A friend who knows her way around Bluetooth recommended it. Too much trouble for me. Went back to two different Best Buy Geek Squads and no one could help me.

Bought the fitbit and have tried to charge it twice and sync and it will do neither. It won't even hold a charge. I have the receipt and will be taking it back

Could not wear because of the terrible rash it caused on my wrist because of the cheap grade of nickel on the back of the device. Sent back and got a Polar unit.

I got the Fitbit mostly to keep track of steps and sleep, because I was curious. Turns out it's very interesting and empowering to know you walk a couple of miles a day just doing nothing special. It makes actually getting some real exercise less intimidating. And the sleep data is fascinating. Does NOT track REM sleep, just sleep generally. Has a simple, modern, attractive look, not uncomfortable to wear.

I want my money back or need it replaced!! it does not hold a charge. I bought for wife and it has not worked from day one. I have one and it works fine.

I have had to exchange my fit bit 2 times in a month. Any vibration confuses the fit bit like driving or pushing a shopping cart. Not worth the money.

I purchased on sale, & I'm so dissatisfied with the performance. The brain quit working after two weeks. Never again. Do not buy.

I bought the fit. The fit stopped working within 2 weeks. I returned the fit and got a charge HR instead. The charge is great!!!!

I love the Fitbit, but the clasp on the band does not go all the way through both bands and I am afraid I am going to lose my Fitbit. My neighbor found one in the park while jogging last last week, and I am sure this is why. I have ordered a new band with a buckle clasp from Amazon.com to replace the factory clasp. The Fitbit is easy to use and has given my valuable health information that has allowed me to learn about my sleep and exercise, and adjust my diet and water intake. I am very happy with that aspect, along with the price. I would recommend this to a friend along with the advice to buy a different band!

I didn't even get my charge bill and it was gone. I found several people on Craig's list either lost or found one. I will not buy another.

I researched activity trackers for a while before finally deciding on the Fitbit flex. I almost didn't purchase this item because I wanted a tracker that showed actual steps count, time and a visible screen besides 5 dots that light up to show progress. Now, with that being said, I went with the Fitbit for a couple of great reasons; Fitbit community is beyond amazing, customer service gets a A+ in my book, the dashboard is very detailed and allows more tracking for activities, sleep log, how proficient my sleep was, log food, water, blood pressure, glucose, mood and has a diary to describe the day. The friends log is fun as it has a way to cheer on friends, taunt and message to encourage them. Detailed graphs show daily, weekly, monthly and all time progress. Steps can be increased to make new goals as I become more daring with my fitness. Since having the Fitbit I have easily been motivated more to workout and get more exercise. There is nothing more challenging and fun than to get my steps count in, feeling the band buzz and light up to show when I hit my goal and to see my name go up the line on my friends list as I go up in daily count with steps and progress. If I would have known it would have encouraged me this much, I'd have bought one a long time ago! Money well spent for this activity tracker!

Can't fasten it by myself. Doesn't register all my exercise.

I have bought and tested UP by Jawbone, Garmin Vivofit and the Fitbit Flex. All three synce with MyFitnessPal App, however the Jawbone only worked with the mobile app unlike Fitbit where I can view my Dashboard on the computer or iPhone or Tablet. I tried to get the Garmin to work but I couldn't get past the set up (sync) start so I returned it the next day. So far the Fitbit Flex and Aria Scale have been working out. I haven't tried using the sleep function but you do have to tap the FitBit right before sleep in order to set it to sleep mode which I often forget. They have a new one that has auto-sleep if you are worried about that. One good thing about UP by Jawbone was that it did have a more detailed sleep program than Fitbit but the Flex is good enough. I would recommend the Flex over the rest.

Way too much data input by the owner. Having two in the household screws with the linked device. Waiting for the next generation.

I bought this tracker as an upgrade to the Fitbit One I already owned. I wanted something that was a little easier to use especially during sleep. This tracker does NOT disappoint. I love it. It's designed to be worn 24/7. It's light, stylish and easy to use.While this tracker does not have a numerical display, it does have LEDs that will show you how many steps you've taken based on your goal. It also has a vibration sensor in it that will vibrate when you reach your goal. Sleeping with it is a breeze and it's very accurate. The only drawback is that the battery life is short at only 5 days, but that's a small price to pay for the great things it does. I've tried other trackers and this one is simply the best. It also comes with two bands, small and large, and the sizing has a wide range so just about anyone can wear it easily.

This is the third fitbit I have purchased for our family. I was originally skeptical about the the usefulness of a monitor like this but it really has turned out to be helpful in showing us our relative activity/sleep levels and motivatied us to "move around" more.. There are monitors with more features, but this is a good and reasonable starter..