Customer Ratings & Reviews

I have not even had this product for a year and it is already no good. Stoped keeping the proper time about a month ago and now it doesn't keep track of any of my health statstics. Maybe I just got a bad one. I hope I can get my money back.

Nothing in the product details says children cannot use this. Not “it’s too big” or anything. I mean, they literally cannot even set up the device. Fitbit doesn’t allow it because they aren’t compliant with COPPA. Apple figured it out..

I returned cause I also have an Apple Watch Series 3. This fit bit didn’t nothing special really. I also had a hard time with the heart rate. It worked the first few days but then stopped reading heart rate.

Not what I was expecting. Continued getting zero data on health issues. The reported data on this tracker are very poor. Could not get a breakdown of daily/weekly use.

Battery lasts only 4 days. Does not sync with iPhones. There’s a ton of third party apps that are supposed to allow it to sync with iPhones, but FitBit doesn’t work with them anymore, so they don’t work and just make up hourly data.

I exchanged this watch for a versa for because this watch wasn't being accurate

I bought this Fitbit before I found out we already had one. The one I've been using is very good. I tried to return this one from Best Buy but was told I only had 15 days to return it. I got there on the 19th day. I didn't know there was such a short return period and had not expected that from a big corporation. The employees were respectful and tried to help me but Best Buy had removed the capacity to override. This review is a complaint about the poor return policy dictated by a very wealthy corporation.

Loved it at first. I've had it for 6 months and now I have to charge it every 2 or 3 days. Ridiculous. And I was told there is no warranty.

It shouldn't be this hard to look at your watch to see what time it is.

Can’t get it to turn on!!! And yes it charged! Not sure if I should just return

Bought this watch Feb 14 and now in less than 6 weeks the watch will no longer sync with FitBit web site or app on Android phone. FitBit has tried to trouble shoot problem but nothing works. Also the watch no longer tracks my sleep or days exercised despite adding exercises several times a day for 6 days out of 7. Watch says worked out 1 day this past wk. I'm very disgusted with watch

I love this watch. It is such a good deal. It works so well and it also has a good look to it.

I bought this November 10th and currently on February 7th it doesn't do many of the major functions anymore. It refuses to update or sync to the app and won't monitor my sleep. All it does now is count my steps give me the hourly reminder to move. I've tried going to the website (which constantly kicks me out) and resetting it and my phone and nothing works.

Sleep monitor is a scam - I have problems staying asleep, and one evening I was up pretty much all night (maybe 1.5 hours of sleep) - and this said I had one of the best nights sleep around 8+ hours. Step tracker works fine, but pretty much exactly same as my iPhone - so no need to wear this all the time. Wouldn’t recommend.

Fitbit keeps old records with health connect when pairing with what you think is your log of health data with your "newly purchased" device the devices software is buggy and allows un secure app data transmission allowing anyone to use your Fitbit from any mobile device

Don't know how people use these. The contacts on the back burned my wife's wrist after less than one day of use.

I would give zero stars if that were possible. Hands down this is the worst purchase I have ever made. Open box item. Within weeks of the return window, the fitness tracker failed and would not charge. I have no idea if it was an issue with the fitness tracker or Best Buy's failure to assure the item was, in fact, worthy of sale and use. I

While it has options and is interactive, it does not maintain contact with the skin even though I tried many positions on my arm. The intermittent contact makes the heart rate during exercise erratic. This impacts every other metric it’s measuring (makes it worse). It doesn’t consistently measure calories, heart rate zone activity, etc.

I upgraded from an Alta HR that was on its last leg to the Inspire 3 which I absolutely LOVE! The display is bright and easy to read and the size is perfect for my wrist.

The device malfunctioned within two weeks. The display showed more than one thing at a time and you couldn't flip through. I tried to replace it and was told they are out of stock everywhere so I had to upgrade.