Customer Ratings & Reviews

The fitbit itself is awesome. I'm just having problems with my band. It was missing the extra band and I'm getting the runaround about getting another one. That's messed up

Great watch ! I just hate how I would move my arms and they would track that as a step so I’m not very sure how accurate my steps are.

I love the new Fitbit, but the recent software upgrades have been pretty bad. They need to improve the software for iOS and Andriod.

Does exactly what i want it to. Tells time and tracks my steps not sure how accurate the step counter is sunce it always seems a little high even when i feel like i dont walk that much.

This is my 3rd Fitbit and love them! Helps keep track of my steps

2nd fitbit ive owned! Love the features. Only 1 issue that needs adddressed...cant see it in the sunshine

The inspire 2 had a very dim click face—couldn’t read it in the sunlight. This one is nice and bright. So far, so good.

Works as easily as advertised. Very comfortable to wear. A great value for the price

This was a gigft for my mom, as I already own my own and she liked it. Its asic, but it keeps track of steps, calories, and other useful things to stay healthy.

I am so pleased with my new Fitbit. The nice man who helped me was great He synced it to my phone and found exactly what I was looking for. Kudos to your employee!

Old traditional watch just to keep an eye on your workout routine and calories burned. No other noise and distractions…

Works well, and helps you improve your fitness. Even detects AFIB. Did replace the standard band with a third party woven band.

I was told by your sales staff that this product would be able to track my blood pressure. That's a medical necessity for me. I found out later that it does not even have that capability. I purchased it on my way out of town. When I returned, I was told that I was not able to return the fitbit, because it was past the 14-day period that customers can return a purchased product. It was 21 days later because I was bought it on the way out of town for a 21-day vacation. The customer service people said there was nothing they could do except give me a recommendation to purchase another wearable product that can track my blood pressure. The sales staff in the department checked to see that the product they recommended really did that. It did not. You have no products that can. I was told to exchange it for something else, or I would have to keep this product. Not happy with this product or the customer service person giving me more incorrect info, to "trick" me once again into a product that isn't what I needed. POOR SERVICE ALL AROUND, EXCEPT FOR THE LATEST SALES PERSON IN THE DEPT WHO CHECKED OUT THE CUST SVC PERSON'S RECOMMENDATION FOR A NEW PRODUCT & LET ME KNOW THAT YOU DID NOT CARRY ANY WEARABLE PRODUCTS THAT DO WHAT I WAS LOOKING FOR.

Was a replacement for a previous model. Works well but the oxygen counter only works after wearing it for 3 nights and only visible on the app not on the watch.

So far can track running speed and calorie. Looks decent.

This is by far the best Inspire model that Fitbit has released. The color screen is easier to read and see. Moving between screens is a breeze. Also, you get a lot of features for around $100.

This has been a great tracker watch. I actually enjoy this more than my Charge 5,

Perfect gift for mom who just started her workout routine

I have had a Fitbit for about 10 years now. They help me to be more active.

I was looking for a way to check how far i walk each day. Its comfortable.