Customer Ratings & Reviews

My wife needed to replace her previous Inspire2 Fitbit and recently they replaced to due to not functioning properly. The replaced one still does not pick up her sleep pattern and only records from the last time she gets up, even for a very short time at night. Spent hours on the phone with the support people to no avail.

Battery is lasting 8 or 9 days. Amazing gets the work done

Great Fitbit. Fits well on my wrist and works very well.

It works great for running and working out and for work

Simple to use right out of the box. Great for beginner.

Can barly see my screen. Started out fine when new, but now it's so dim, i can only read it when it's really dark.

Average tech- nothing bad about it but nothing awesome either

Absolute Junk. In two months it stopped synching with my phone. I did a factory reset and it worked for a week more. Now it is not connecting properly. Was going to buy one for my wife, but wont buy this junk. I am not in the country now, so not sure if Bestbuy will exchange it when I return.

Nothing in the product details says children cannot use this. Not “it’s too big” or anything. I mean, they literally cannot even set up the device. Fitbit doesn’t allow it because they aren’t compliant with COPPA. Apple figured it out..

This was working great but after 8 months or so it died and won’t turn back on even when plugged in.

I returned cause I also have an Apple Watch Series 3. This fit bit didn’t nothing special really. I also had a hard time with the heart rate. It worked the first few days but then stopped reading heart rate.

I have not even had this product for a year and it is already no good. Stoped keeping the proper time about a month ago and now it doesn't keep track of any of my health statstics. Maybe I just got a bad one. I hope I can get my money back.

Battery lasts only 4 days. Does not sync with iPhones. There’s a ton of third party apps that are supposed to allow it to sync with iPhones, but FitBit doesn’t work with them anymore, so they don’t work and just make up hourly data.

I exchanged this watch for a versa for because this watch wasn't being accurate

I bought this Fitbit before I found out we already had one. The one I've been using is very good. I tried to return this one from Best Buy but was told I only had 15 days to return it. I got there on the 19th day. I didn't know there was such a short return period and had not expected that from a big corporation. The employees were respectful and tried to help me but Best Buy had removed the capacity to override. This review is a complaint about the poor return policy dictated by a very wealthy corporation.

Loved it at first. I've had it for 6 months and now I have to charge it every 2 or 3 days. Ridiculous. And I was told there is no warranty.

Not what I was expecting. Continued getting zero data on health issues. The reported data on this tracker are very poor. Could not get a breakdown of daily/weekly use.

It shouldn't be this hard to look at your watch to see what time it is.

Bought this watch Feb 14 and now in less than 6 weeks the watch will no longer sync with FitBit web site or app on Android phone. FitBit has tried to trouble shoot problem but nothing works. Also the watch no longer tracks my sleep or days exercised despite adding exercises several times a day for 6 days out of 7. Watch says worked out 1 day this past wk. I'm very disgusted with watch

I love this watch. It is such a good deal. It works so well and it also has a good look to it.