Customer Ratings & Reviews

Reluctantly visted the West LA store at the recommendation of one of their on-line "chat session" managers suggesting that I speak with a in-store manager to resolve a pricing issue. Seemed unreasonable that I'd need to visit the store when the pricing issue related to an attempted on-line purchase. I got to the store (11/26/24 p.m.) and asked to speak with the general manager. A younger female employee came up and asked what I needed - I asked if she was the General Store manager - and she stated she was. I found that hard to believe based on the way she was dressed and her abrupt attitude so I asked again if she were the General Store manager - and she again said yes. I explained the issue and that I was directed by an on-line chat support supervisor (by the name of Cess) to visit the store where he was confident the store manager would be able to resolve the issue. But after laying it all out, the self-proclaimed General Store Manager (Sandra) basically told me to pound sand. Details aren't important - the point being it was a waste of my time, and I don't like being lied to (direction provided by the chat support supervisor), and I don't need rudeness from a dishonest employee. As I turned to leave the store I asked another employee if she was in fact the General Store manager and he told me she was not - so I guess being lied to by multiple employees ( chat supervisor "Cess" and rude instore manager "Sandra") is what, common practice? I asked the male employee what the General Store managers name was and another near-by employee blurted out "we don't have to give you that information".... as though the manager's name is some kind of secret. Yet more rudeness. Employees at this location are disrespectful and indifferent to customers (you know, those annoying beings that are one of the only reasons they have an in-store job). So, guess we'll be taking our shopping dollars elsewhere. Suggested upcoming New Years resolution for the West LA Best Buy Associate Team (CUSTOMER SERVICE TRAINING!!!)

I wear this daily and it notifies me of my next appointments or tasks. Love it.

It does exactly what it is suppose to do, but is sometimes hard to go from one activity to another.

The watch works wells however the display is small

This is a big step up from my last model. The screen is better and can display a lot more and the buttons on the side to wake the device are game changers. Highly recommend to anyone looking for a fitness tracker. This is similar to the Luxe but the Luxe doesn't have the side buttons. Battery life has been >10 days for me so far per charge which is great!

Great item and I will recommend ro purchase and I like it

If you want to challenge yourself to move and keep track of your health, this wonderful little device as well as the accompanying app will help you reach your goals.

Works great, provides practical information and comfortable to wear.

This Fitbit is very good. I can read this one in the daylight.

Precious owned an inspire 2, i would say this inpire 3 is so much better!! Brightness is great, new features like find my phone! I recommend it!!

Great introductory tracking device. A ton of great info on the app.

I love this and would highly recommend for anyone to purchase!

It works well. My present to a friend. Must recommend to friends and family.

This is my 4th Fitbit over 10 years best money spent.

the thing works very well. Syncs to your phone easy and has really improved a couple aspects of making my life healtier.

Good product for my wife. She really likes it. She has absolutely no complaints about this product.

Awesome easy to use very comfortable waterproof as well

I was in need of a new Fitbit as mine literally fell apart. I chose the inspire for its unique feature

Very happy with watch. Tech support help me set it up. Pleased with watch and tech support

Good product for the people specially athletes and all people, recommended