Customer Ratings & Reviews

Bought the Fitbit inspire 3 to replace my Fitbit Luxe. Luxe is very slender with a comforable band for small wrists. Inspire is chunky...long uncomfortable band...hard to change. Very short charging cord. I feel like this newer version is definitely inferior. With all this new technology it should be better. Very unhappy with my purchase.

Do not buy Fitbit from retailer! The Fitbit company will not accept a return or exchange if not purchased directly from them. I even had my receipt and all parts; it was only 2 months old and quit working completely with all kinds of troubleshooting. Google has purchased this company and it is a MESS! Previously I have loved Fitbit. I have had great experiences for 7 + years with lots of help and even returned an item successfully. Not now!

My Fitbit worked for 3 months until I let the battery die and when Fitbit has the full charge the time and date comes wrong, I went to Best Buy but nobody could help me to fix it, I try Fitbit help but even they could help me to fix it, and I did everything you can imagine to change the time and date but nothing works and I bough a Fitbit that is defective and does not work soon the charge go off and you lost your Fitbit inspire 03. don't buy because is not good and does not work well either.

Ok for the price. Had more than I will use. Like the charger

Cheap plastic that connects the watch to the watch band disintegrated within 4 months. It didn't get snagged on anything, it just fell off my wrist while I was walking. This is on the watch itself so it's not just a matter of replacing the band which would be a very easy fix. Fitbit is now owned by Google which should tell you all you need to know about the level of support you should expect to receive. You also now need a Google account to use the app or access your FitBit data online.

I purchsed this a few weeks ago and have no issues at all with the actual device. However the app for the device has been nothing but a pain. I have not been able to obtain meaningful sleep data from it and trying to get help for it through support has been nothing more then a keyword prompt whackamole by the support individual(if they're even a real person). And I'm not alone in these problems with the app, my advice don't buy this thing until there's some word that the app has been fixed.

Bought Fitbit Inspire 3 didn't work from day 1... logged over 5000 steps out of the box. It logged steps when on a desk or in a drawer. Fitbit determined device was defective and they would exchange it. Nightmare. First, Fitbit sent me a used return label per Fedex when I went to drop it off. After almost 2 weeks, I get a refurbished unit with skin cells that works worse then the original and appears to have a crack in the case (not waterproof now). What a waste of money.

I dont like it. It's cute but i find it doesn't work right half the time.

Died after 3 months. Company would nor honor warranty. Buy another brand.

Loved my Versa 2 until the screen suddenly turned white after 18 months