Customer Ratings & Reviews

I'm enjoying using it. My daughter suggested I keep track of my steps. I like the pulse reading and haven't used other things yet. I like that you can turn your wrist and the clock shows up.

Terrible watch. Been at least 6 months since the time hasn't been fixed in the app. The phone and main clock match, but when you go into the app to add an exercise, the starting time is 30 min behind and won't let you use the current time. I contacted fitbit support 3 times- 2 e-mails and 1 call; supposedly trying to be fixed. It shouldn't take this long! Bluetooth on, sleep mode off, notifications on, stopped receiving texts on watch. Says I have a lot more steps than I know I took each day.

The agent provided excellent service. He was patient, knowledgeable, kind and very responsive. We were very satisfied with the purchase experience. Thank you!

I like the item and i dont have any complaints as of now.

I love the Inspire 3 and I just need to get more wristbands.

This is an upgrade for me. I loved the first one so much that I had to buy again. The screen is better and clearer than before. I can do more with my messages too.

A great upgrade from my previos Aspire. I have a small wrist and it fits. Good tracking tools, lots that i dont use. Has a premium app options that i tried and liked during trial period.

love the sleep monitoring function and the steps to help me try new things. Also has wonderful suggestions and even recipes on your phone, tablet or computer it will send the info for easier reading and access to so much more. love it!

Bought this for my boyfriend’s birthday and realized the box had been opened. This was not an open box purchase. Gave it to my boyfriend anyway before we returned it to the store; we’d been sold a grimy used Fitbit with hardened muck deep in the grooves and no charger in the box. Like, it was REALLY used, and again, purchased new. I can’t speak to the product features because we returned for credit, but was pretty surprised!

Great Heart Tracker. I needed to track my heart rate/pulse for my health. This helped me keep track all day and night.

I was told by your sales staff that this product would be able to track my blood pressure. That's a medical necessity for me. I found out later that it does not even have that capability. I purchased it on my way out of town. When I returned, I was told that I was not able to return the fitbit, because it was past the 14-day period that customers can return a purchased product. It was 21 days later because I was bought it on the way out of town for a 21-day vacation. The customer service people said there was nothing they could do except give me a recommendation to purchase another wearable product that can track my blood pressure. The sales staff in the department checked to see that the product they recommended really did that. It did not. You have no products that can. I was told to exchange it for something else, or I would have to keep this product. Not happy with this product or the customer service person giving me more incorrect info, to "trick" me once again into a product that isn't what I needed. POOR SERVICE ALL AROUND, EXCEPT FOR THE LATEST SALES PERSON IN THE DEPT WHO CHECKED OUT THE CUST SVC PERSON'S RECOMMENDATION FOR A NEW PRODUCT & LET ME KNOW THAT YOU DID NOT CARRY ANY WEARABLE PRODUCTS THAT DO WHAT I WAS LOOKING FOR.

Purchased this watch for my daughter. Satisfied with performance. RJN

Still getting used to it, so far it's nice. Love it.

Mine was defective. It stoped charging two weeks in. Before that it would vibrate every time i got an email or text and for the love of me i could not figure out how to remove that option. I am still waiting to get reimbursed for my purchase.

I enjoy my watch. It's good to watch how far i walk

I purchased the Fitbit mainly to document my steps.

This is the third generation of fitbits that ive bought my wife and she has loved each one of them. I will continue buying her fitbit rather than an apple watch

Good product. Does more than I need. Only gave it 4 staras because Fitbit ended the desktop website version. I like it because it functions without being worn on wrist.

I can’t see the screen well unless I am wearing my reading glasses so I use the app on my phone to get details. But overall the information it tracks for you is great. Bought it to monitor heart rate while riding my bike. So after the ride I can see details

I got it for my wife. She was so happy when opened it and saw it was her favorite color. She loves to walk after work, so it's nice for her to track exercise time every day.