Customer Ratings & Reviews

Reluctantly visted the West LA store at the recommendation of one of their on-line "chat session" managers suggesting that I speak with a in-store manager to resolve a pricing issue. Seemed unreasonable that I'd need to visit the store when the pricing issue related to an attempted on-line purchase. I got to the store (11/26/24 p.m.) and asked to speak with the general manager. A younger female employee came up and asked what I needed - I asked if she was the General Store manager - and she stated she was. I found that hard to believe based on the way she was dressed and her abrupt attitude so I asked again if she were the General Store manager - and she again said yes. I explained the issue and that I was directed by an on-line chat support supervisor (by the name of Cess) to visit the store where he was confident the store manager would be able to resolve the issue. But after laying it all out, the self-proclaimed General Store Manager (Sandra) basically told me to pound sand. Details aren't important - the point being it was a waste of my time, and I don't like being lied to (direction provided by the chat support supervisor), and I don't need rudeness from a dishonest employee. As I turned to leave the store I asked another employee if she was in fact the General Store manager and he told me she was not - so I guess being lied to by multiple employees ( chat supervisor "Cess" and rude instore manager "Sandra") is what, common practice? I asked the male employee what the General Store managers name was and another near-by employee blurted out "we don't have to give you that information".... as though the manager's name is some kind of secret. Yet more rudeness. Employees at this location are disrespectful and indifferent to customers (you know, those annoying beings that are one of the only reasons they have an in-store job). So, guess we'll be taking our shopping dollars elsewhere. Suggested upcoming New Years resolution for the West LA Best Buy Associate Team (CUSTOMER SERVICE TRAINING!!!)

Great product. We bought it for our son to track his daily activity as a soccer player.

It's not intuitive. For some reason, the fitbit app drains my phone battery because of constant syncing and I haven't figured out how to turn it off. Also, the app isn't available on my computer soI can only read results on my phone. I haven't manually added calories/food for the day because it's too cumbersome. I liked my old fitbit better with no charging needed.

When used with the Fitbit app, this is a great tool for keeping up with your daily statistics.

This was purchased as a gift for our granddaughter. It was exactly what she wanted.

love the large display and notifications features.

love it love it love it love it love it love love love it

So far the watch has given me health info to assist my health plan

Birthday gift. My daughter. She likes it. She has a busy scedule and walks alot.

Love it! Does exactly what it is supposed to do! Comfortable to wear and screen is very easy to read.

My son returned this because it wasn't cool enough for his vibe. Would still recommend after we tested it.

Love this Fitbit. It’s stylish & has a lot of helpful options. I get a lot of compliments on it.

The Inspire is a great up grade from my old fitbit. Yes, new is better..

I have had several Fitbit. I am so pleased they now offer an insurance on the product!

The upgrade from 2 to 3 has made all the difference in being able to view the screen in daylight.

Excelente product.I like it . I usually use it for fitness

Good little tracker but wish I had gotten one a little bigger but it's got everything I need on it.

I upgraded to this Fitbit and I like the information it gives and the colors

This is my second fitbit..i dont know what id do without one

I'm loving my Fitbit. It has inspired me to walk more, be aware of my heart rate and given me a sense of my wellness.