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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,399 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Its a girly small watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its small, basically just a watch that you control through app that you have to use everytime you use the watch. My wife didnt like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Just know this…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Alta HR stopped staying charged, I needed a new watch. I purchased Apple Watch and kept it for about 10 days.. just couldn’t justify the cost for what I would be using it for, time, steps, sleep, and call and text notifications. I loved the way the Luxe looked and was so excited to finally get it even after they extended the release date.. WELL IT’S TERRIBLE! If I get any notifications at all, it might be one call per day.. I have never been able to read a text or even get notified that one has been received. I have updated, rebooted and gone through every troubleshooting step several times. I’ve had the watch about 4 months. I DO NOT recommend it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for versatile use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch because it was exactly what I needed — tracks steps and heart rate, sleek and versatile for occasions. I wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases. I rarely buy things for myself being a single mom. But this was great. Helps me keep track of so many things. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Luze

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. I mainly track my steps and sleep but does much, much more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits a small wrist well. It is a light weight, small watch. Good fitness tracking through App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 yr old son. He is using to track his steps, running and using as an alarm. It works as expected and the price point is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking watch.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for peoples who like working out. The display a bit too small to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGH & MIGHTY on the scale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has and will be my go to for items I desire ,but the LUX is worthy! Make no mistake about the recognition my WIFE gives to FITBIT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit-great for mom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Purchased for my mom and mother's day and she wears it everyday.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very deceiving

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Fitbit Luxe Tracker in Soft Gold. It looks nice but after using it for 3 days have found that the actual screen size is not the full size of the tracker. So everything is really tiny. Even people on Fitbit's community site hates it for the same reason. Also I miss the side button and the screen isn't very responsive with the tapping. I was so looking forward to this tracker. The size is perfect, darn!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap and best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife using as temproary option. Though not that great, it is serving some purpose for the price i paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch/fitness tracker in a slim fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little smart watch fitness tracker. Wife loves it. She is smaller so she didn't want something larger on her wrist. This is perfect for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great- I get many compliments. A great tracker for daily use. Only drawback is it doesnt count stairs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Luxe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the luxe a few months ago. I charged you tonight and when I got up the next morning it didn't work it wouldn't turn on so I called Fitbit support and they said I have to send it and they sent me a new one within a week so far so good with this one the last fitbit i got on 12/2018 lasted until the summer of 2022. I love fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for old Fitbit. There are a couple of features from the old version that aren’t there on the new one or maybe they are here and just haven’t figured it all out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as happy as with last one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like this one as well as my previous one- before I could find out miles and number of steps easily- now I have to look it up on my phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, not bad, works as it should. My only annoyance is that touching the screen doesn't always activate it. It's either delayed or unresponsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Functionality - My Fitbit Luxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Luxe is perfect. It performs so many functions while having a sleek body. I wear it everywhere for all occasions!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. It's simple and easy to wear. And the color is beautiful too.

    I would recommend this to a friend