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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1399 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many find it easy to use and praise its sleep and step tracking capabilities. While some users experienced connectivity or notification issues, and others found the band challenging, the positive feedback on the device's core features is significant. The lightweight design and clear display were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,399 reviews
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 4 out of 5 stars

    Gorgeous bobble

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a go-between as I waited for my Gear 4 watch to arrive after my Gear 2 would barely give me half a day of service. Ive been a longtime fitbit user since the first generation Flex. This device is lightweight and beautiful. I like the sleep tracking and found the heartrate log to be different and clearer than my Gear 2. The battery life is astounding! Setup was easy. Overall, I really like the device and used it 24/7 for about three weeks, but I prefer the look, feel, size, and weight of a more traditional smart watch. I gave this to my daughter, and she loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and I bought a pair for both of us.. it looks good we love it at “first” but 2 weeks after it’s lagging on my husband’s pulse that it won’t read a day and for mines it just completely stopped working and did not turned on at all even after following restart instructions. Overall review, it was junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, much more useful than an iWatch in relation to your health. And much more affordable. If you actually use the features on it you will get improve your health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Fitbit but it died on our trip to Texas. I had to run out the next day to get a new one! I wish the price was lower but it is a great motivator to get up and move!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Small and great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Helps me track all my calories and steps! Love the compact size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but other Fitbits maybe better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for what I need it for. But I think the other models of Fitbit are better. Missing a few functions and options of the more expensive Fitbits..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Activity Tracker !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife completely loves this Luxe, We purchased this to replace an charge 3 and so far she likes this one better. So as the old saying goes " A HAPPY WIFE IS A HAPPY LIFE " Need I say anymore !!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a year, the battery is dying. I can charge it for hours now and it'll drain in just a few hours. Not happy at all! You might need to get the extended warranty and buy it when it's on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch for runners/joggers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect smart watch for runners. I have a Apple Watch but it’s just to bulky for when I go for a run.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Item doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work now! Charging issue, I bought two of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set-up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's older Fitbit finally needed to be replaced. She like the feel of the Luxe. Good color display for the size and it quickly linked up with the current app on her phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit's constant failure rate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn't register sleep of less than 4 hours. It couldn't look back to see activity or lack thereof for sleep or heavy exercise. I had two Inspire 2s that each worked for about 2 years. So I know how they are supposed to function. I have tried several different models and have had no luck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Luxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new Fitbit Luxe does so much more than I realized when I purchased it! I’m getting one for my best friend for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Luxe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my arm. Highly recommend if you are wanting to get healthy. Love the color pink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife when I got my new Charge 3. I got an upgraded Fitbit, so she felt that she needed one too. So far she is satisfied with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lokes it a lot. She uses it to count her steps, gets excited when she gets 10k in a day

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Style Without Substance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functionality of the model and the available watch faces, but the battery life is awful. I'm lucky if I can go two days without having to recharge my Fitbit. I turned off my notifications and GPS tracker in hopes the extend the battery,, but no such luck. I'm waiting for black Friday sales so I can upgrade to tracker that promises a longer battery life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Desatisfy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy with this product. It takes 5 times to touch the glass of the watch before it shows the time etc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item, the fitbit, was not delivered. The empty package was delivered. I gave the empty package back to the man driving the truck. His comment to me was that the package was open and that it had never been sealed shut. I reported this to Best Buy and received a refund.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only for Adults

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed as the product cannot be used for kids under 13. Was not clear when purchased

    No, I would not recommend this to a friend