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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1773 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,773 reviews
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sense 2 and the price was great. It's been a really great watch. I wish fitbit would have the option for somethings other than a silicone band as it gives me a rash but quality is great. However the battery does not last but about three days on a full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upgrade! It has all the things that my Fibit light had and more. The wrist band fit perfect and is comfortable. The color was as shown in the picture.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    More Headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a factory reset on the watch and would not connect to my Google Pixel 6 Pro during the update. I exchanged it, and ran into the same issue with the new watch. I factory reset my phone sldo and it still would not connect. I looked online, and it’s apparently a common problem with these watches, with NO solution. I just ended up returning the watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good watch for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had apple watch, Samsung and now Fitbit sense 2. I really like the Fitbit sense 2 and the app that runs it. Great battery length and charges fast. Larger screen would be nice but overall, it seems very durable and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sense 2 does what it is suppose to do. Features are nice but for many of the features you have to utilize an app. Stand alone features on watch would be better. Very limited wrist bands available. Those that are are limited in style, size, and materials. I hate the Silicone bands they do not breath and they leave rash even after washing. The bands are cheap make a good fabric band that breaths and stretches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife LOVES it. It replaces her older watch that was not working so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hv hd two other fitbit but this sense 2 is the best. You it connect to your smartphone and akl of your emails, notifications and phones call are easy to access. I recommend the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Sense to the Sense 2. It seems obvious that with Google announcing their smartwatch they took away many features from the Sense 2. If you're looking for a fitness tracker with long battery life the Sense 2 is ok but it is overpriced. If you are looking for smartwatch features look at other devices. Yesterday (10/18) I received an email from Fitbit offering the Sense 2 for $199 until 10/22. This seems desperate and I wish I would have waited to purchase and trade in the Sense 1.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well but just not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as far as counting steps etc...but no wifi connection or ability to see calls or texts. For me personally it was uncomfortable but may just be because of my type of work and I believe I have carpel tunnel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned our Fitbit that we purchased, because it was defective. We paid the $40 to have the new one set up, and we ended up having to set sone things our self. It is stull bot doing everything that it should.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, KarenR. We're sorry you had issues setting up your Sense 2. We'd be happy to look into this matter and make sure you're all set up and ready to go. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far from experience in a year it will brick and I'll have to decide if I'll continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense2 replaced Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new features on the Sense2. Especially the way it is connecting with her iPhone. Her Sense would never connect properly to the iPhone for messages.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hope you have better luck than me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from Versa Lite, and holy moly! This is a pain! Constant connectivity problems with my phone (android), having to restart phone. Screen frozen on watch. Have to put on charger, try to restart watch, but screen is either black or the fitbit emblem is there and can't access anything on the screen. If I drop connection with my phone, I can't just turn the blu tooth off and back on (selecting the watch). I have to restart everything. This was NOT an issue with the versa lite. This watch was finally delivered last night and I have had to restart everything several times. It will work fine, then it won't. Cannot imagine I will be keeping this watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great & dependable smart fitness watch I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fitbit smartwatch to date. Plenty of functions: maps, text message, answer calls- you name it. I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Tracks alot of useful information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable and has the features I was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the silicone band on this watch and the size and shape of it. It has a lot of features. However, unlike all the other reviews, it will not stay charged for anything. I can’t wear it overnight because by morning it’s dead. It’s taking forever to charge I’ve only had this watch since January. So within four months it feels like it was a huge waste of money.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, SandraH. While we’re glad you're happy with the fit and size of the Sense 2, we're sorry to hear you’re running into issues with battery life. The watch should have up to 6 days of usage on a single charge. Here’s some tips to extend the life of your device:

      1. Turn off the always-on display setting.
      2. Avoid using the GPS continuously.
      3. Dim the screen or turn on auto brightness

      Here’s a link with more details: https://support.google.com/fitbit/answer/14226518

      We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very comfortable on the wrist and it tracks everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps accurate data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Versa that died. I like all the additional features. It was easy to set up. Also comes with 6 months of premium.

    I would recommend this to a friend