Customer Ratings & Reviews

We got this for my son for Christmas. We got it for sleep tracking and he likes to use it for his workouts. The ban is super soft and comfortable. We haven't even used half of the features yet and we all love it and want to get more for the rest of the family!

I am very happy. Looks good. Works great. It was an opened box purchase and I saved 50 dollars. It was in perfect condition

Great watch, large face which makes it easy to read. Returned mine to get a fitbit tracker instead because i had a allergic reaction to some of the sensors on the backside of the face. Itchy even after switching wrists. Otherwise it was great. No issues with the fitbit!

This is a great fitness watch with some neat features. Battery life is great, I can go almost a full week without recharging. The charging cord design and functionality has also been improved and has a magnetized attachment. The band has improved over prior fit bits models. It would difficult for it to fall off your arm or fir someone to steal it off your arm because they think its an apple product. I love the look, the heart rate info, step counter and sleep functions. It gives you missed call notifications and change the watch face display from your cell phone. Overall a really great investment. I had my prior fit bit for over 5 years. I would buy again. Price is worth it.

love this watch and I am still learning everything on it. Helps me doing my walking and get out and do it. Best buy ever

I love this, the only thing I don’t like is I cannot hook up my Samsung phone to it. I can but then it becomes unpaired...any thoughts?

Excellent heart and heath monitor. Oh, and it tells date and time too! Wear it daily except when recharging. Govern my activity by the heart related readings so there is no over exertion.

I've had really good experience with past Fitbit models, so I was very excited to own this device. I was particularly interested in the heart rate monitor and ECG features. Unfortunately, the ECG feature worked sporadically with an Error/restart device message; restarting the device caused me to lose unsynchronized data. Also, the heart rate feature was consistently inaccurate, which I proved when I wore the device during a stress test. The heart rate on the device was 17 beats lower at peak than the doctor's EKG equipment. When I wore both my new and old Fitbits at the same time during exercise, the different was 10-12 beats lower than my old Fitbit. During low or resting heart rate periods, the device appeared pretty accurate. That said, I liked the look, feel, and on-device phone calls. However, I had to return it because the accuracy of the device to me is more important than the rest of the bells and whistles.

Bought these for Christmas gifts for my in-laws who claim to be “doing everything to stay healthy”, the watch doesn’t lie… great step, heart tracking, easy use of apps

I am a Fitbit devotee. And this watch does not disappoint. Easy to set up and pair; gives me all the metrics I could want. I upgraded from a Fitbit Versa, and I am glad I did.

I can't recommend this product or Fitbit less. Purchased this watch in May. It has never worked properly. glitchy in that the screen would sometimes freeze, the stairs were never properly counted, and while running the watch would freeze or stop working as well as never being accurate with the amount of miles I have run. I contacted Fitbit after about two weeks of noticing the issues and trying different fixes. I got the generic check for updates, restart the device, sync the device, change the clock face, and finally lets reboot it all together. After a couple more weeks and still the same issues I contacted them again and was told an update was coming and I should wait for that. The third time was absolutely so horrendous I don't think I could ever purchase a Fitbit product again. The agent on chat would stop messaging for long period and I would have to ask if someone was still there, they would give short vague responses, and never addressed my issues. Finally just said looks like you've tried everything warranty will contact you with a solution within the day. Welp, NINE days later I had to call in. I was told the best we can do is you send us your device and when we get it we'll send you a new one, the whole process could take 2-3 weeks. I tried to ask for other options as I am 1 month out from a half marathon, but nope its either this or nothing Fitbit was 100% unsympathetic to my situation which their device has put me in and the trouble I have gone through since the beginning. Its clear that this issue isn't due to a lemon device, as my husband received a Sense 2 for father's day and has had all the same issues that I have had. When you look at the message boards on the community page its a slew of the same problems. On top of that I can't say that Fitbit is going to be putting much effort into their devices as Google is pushing their Pixel products over Fitbit.

I've owned several fitbit's (Blaze, ionic, Sense) decided to try out new Sense 2. Liked the screen seemed little more vibrant. However im not sure why but during workouts the timer would keep freezing after the few seconds where screen would normally turn off However screen stayed on but the numbers froze at that spot. However when i would rewake it, it would show the numbers as if it didnt stop. Called spoke with customer service twice. 1st time did the whole factory reset bs stuff tried it again same issue. Called back tried some different settings same thing though. I tried again looking up some help myself again but couldn't find anything so decided just to return it and went back to using original Sense

Nothing more important than your health. This watch does so much more than tell time. Heart rate, your sleep habits, body temperature and exercise. All you need to know.

Loved this watch, it's just what I need, track everything a person needs and great battery life! charging it once a week approximately. I set the routine of charging it same day of the week just once a week and done.

Maybe too early to review given I’ve had it two days. But my first impression is terrible. I just came from a Pebble Time so that’s my comparison point. The watch has so far crashed on me 4 times. Go out of Bluetooth range for more than 30 minutes and the watch basically falls apart forgetting how to do anything. Like it forgot how to keep time. It lost 6 minutes after just two hours of being detached. I couldn’t access any features because it couldn’t remember how to repaint the screen and remove the previous screen. So everything just stacked on top of each other. It even refused to turn off the screen because I guess it forgot how to do that too. Find my phone and suddenly everything works as normal again. It is sluggish. It is confusing. Half the things you try on it it tells you to just open the app in your phone instead. I want it to show my emails but don’t vibrate every single time. Can’t do that. Going to wake you up on every spam. So no emails at all. And it only works with Gmail app or Outlook and nothing else. Want to hook up to Outlook for my calendar events at work. But no, if you do that it just notifies you about every single email and vibrates again. I get 1000 emails a day. So no events either. It emphasizes stress sensing. But this watch is so frustrating that it asks me every 40 minutes how I’m feeling because it detected something. I paid $300, you should be able to tell me. Why ask? Also my Pebble was set to vibrate if something bad happened so I’m conditioned to be stressed when my watch does this (on purpose). So no stress sensing either. At least battery life is surprisingly good and beats my 7+ year old Pebble with its 7+ year old battery. How Fitbit bought Pebble and Pebble failed is beyond me. The only good part is I’m a Total Tech member which means 60 day returns. I’m probably going to do so unless some major improvements come out by then. I’ll re-review if things get better.

My husband loved his Christmas gift! Hes able to keep track of his steps and heart etc This watch has alot of great features and is easy to use and navigate

This was a gift purchase; however, the recipient has commented multiple times on how much they love the watch.

Love the Fitbit for my wife. She wears it and is very comfortable. She is able to track her steps and her heart rate. This helps her track her workouts.

I bought this as an open box for a fab price. My Galaxy 4 battery was getting long in the tooth and some days didn't last a whole day. The battery life on this is 3 times better. No Spotify support which is not a deal breaker. Nice for what i paid for it.

Great product that significantly improves the watch from the previous version. It was easy to install and the battery length is impresive.