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Customer Ratings & Reviews

$229.95
Save $20
Comp. Value: $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1761 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,761 reviews
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far-like the longer battery life. I bought the watch day before it was reduced to $199.99--would have appreciated being informed about the reduction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was hoping, but nope it's less than I thought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I was getting, but to be fair I was hoping for improvements at least from the sense 1. It's basically the exact watch, but with less functionality. No wifi, no apps ( I can not even put the Starbucks or Spotify app on on it.) It's pretty clear Google is trying to split FITBIT this to be purely for health and sports tracking. (then again, why they would take away the music functions, etc?) Who knows. Either way this is NOT a $300.00 watch. But the Sense one, you'll be just as happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone provides an excellent option to check m y heart function and motivates me to get up and move for cardiovascular health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 fit bit is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear my sense 2 everyday working my 16 hour shifts. Its the best i can look at my watch to see my messages, emails and missed calls. When i get my break i can get back to my missed calls and answer my messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I did buy a new band since the band that came with it was giving me a rash. Other than that I am happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts for days! I absolutely love this model. I highly recommend purchasing this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price. Good for tracking health and fitness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch that has a lot of features that lets you monitor different things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Highly recommend if you are searching for a good quality fair priced watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort, Beauty, and Accurancy on the Wrist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light-weight and very comfortable on the wrist. Still trying to figure out how to use all the features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t connect to any devices out of the box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time taking it out of the box, unable to complete setup on 2 different Android devices. As soon as we enter the code it says “Something went wrong”. Google that. Tons of people having this issue over the years and getting anything from “wait for a new Fitbit app update” to warranty replacements. Unfortunately my girlfriend waited too long to set it up so it’s 2 weeks outside of the return window. Don’t usually expect this kind of issue out of the box. Really didn’t expect it to be this common. We’ll see how the replacement does.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, KazC. We’re sorry to hear you ran into issues setting up the Sense 2 — we absolutely understand your frustration. Here are some troubleshooting steps to get your device back on track:

      1. Uninstall the Fitbit app on any other phones or tablets nearby.
      2. Check your phone permissions.
      3. Restart your phone.

      Here’s a link with additional tips: https://support.google.com/fitbit/answer/14236618#zippy=;

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Second Fitbit. Waterproof. Don't ever have to take it off course clean it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! Love the fit, the design and the tracking. It’s been very helpful. Set up was easy. Holds a charge for several days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Fitbit - Sense. I'm happy. Just hope this one last longer than 2.5 years though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, perfect for basic activities and love the ECG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing data and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O have been a Fitbit users for years. Love the comprehensive fitness data. Battery last almost a week and I use lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep it on me all the time even in the shower very long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inly issue i am alergic to the band, so i had to order a new one

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, ChrisJ. We're sorry to hear that you're experiencing discomfort with the band of your Fitbit Sense 2. We recommend trying these tips:

      * Keep the band and area under the device clean and dry
      * Make sure the band isn’t too tight
      * Give your wrist an occasional break—remove the device for an hour after prolonged wear

      Find our complete wear-and-care instructions at fitbit.com/global/us/product-care. After your symptoms subside, try wearing your device again while using the tips above. If your symptoms return, we suggest you stop wearing the device and consider one of our alternative band options. If you’re using a band made by another manufacturer, instead use the Fitbit band that came with your device.

      If the issue persists, please contact our Support Team at https://goo.gle/contactfitbit for further assistance.

  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Charge lasts for at least ba week. Charges fast when I need to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots of features and built well worth the money would recommend

    I would recommend this to a friend