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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1798 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,798 reviews
  • Rated 4 out of 5 stars

    Too heavily dependent on the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for an elder person. Very dependent on fitbit app. Some of the things were not intuitive for them. Would have given this a 5 stars otherwise. I had to help them at every step

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Best Buy Employee

    Rated 5 out of 5 stars

    Sense 2 is great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the health and fitness tracking capabilities

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it! Battery failure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cared for my Fitbit Sense 2 very well, yet after just two years, the battery is completely dead and the device is now a useless trash. For such a high priced product, this kind of failure is unacceptable. Google’s customer service was useles offering only generic troubleshooting and zero accountability. No repair, no replacement. I feel ripped off. This was a costly mistake I won’t make again.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, NathyP. We’re sorry to hear your experience with the Sense 2 and support team wasn’t the best — we understand how frustrating that may be. We’d like to investigate your concerns further and get a solution for you. Reach out when you’re ready here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice fit, snappy interface, great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this watch for over a month now and am very impressed. The interface is very fast and simple. The battery life is almost a week, so I feel like I rarely charge it. Setup was quick, and the extra health features are cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Motivation on your wrist!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ive made for my health. Between the watch and the app, it keeps you accountable. It helps track your intake and output in a very user-friendly way!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fitbit series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit series 2 watch is a nice one, light weight and gives me everything i needed in health, training and sleep data. I like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter, Sleeker Wellness Companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 is a strong step forward in Fitbit’s smartwatch lineup, especially for those focused on holistic health and wellness. Building on the success of the original Sense, this model refines both hardware and software for a more polished experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my Sense. I do miss the ability to see my hourly steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit to set uo, but now that it is, It is great!!! I love it!!! A lot of useful tools. And truthfully speaking, set up was mostly me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and works great tracking health metrics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking for a smart/tracking watch for awhile. This one is easy to setup, worth buying when on sale ($199) and has been working great. I had the Google Pixel watch and exchanged it for the Fitbit Sense 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fitbit Sense 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Fitbit Sense 2. I like the look and the face of the Fitbit. The band is comfortable. Easy to read and access additional information.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sense 2 positive upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sense 2 keeps track of all my stats better than my last Fitbit. I was forever having to delete and reset to sync my Fitbit. The Sense 2 has not had a problem syncing and also tracking my location as I have been traveling and the weather is always spot on my location!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitbit with some smart watch capabilities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fitbit when my last one stopped working. Connecting this to the app was seemless and for the price was a no brainer (I got it during primeday/christmas in July). It has no problem using the google wallet, cell phone GPS, even the waterproofing seems to be holding well. The bands are easy to remove/replace so you can change up the style easily. I wish you were able to find more watch faces/etc. that were not paid to use. Also, the interface is not always the most intuitive (how do you start a run/get to wallet/etc.). I am finding I like some of the mood detection/sleep monitoring/inputs that the versa didn't have.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! I love how I’m able to track my heart health and the ECG measurements when I need to,

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Excellent choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this watch. The ecg is very clear according to my cardiologist. It does what I bought it for. And it has helped me become more fit and health conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves wearing it for walking and running

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    April

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! 2nd one I’ve had…wore out the first one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works good. wish I could have vibration on my watch without my phone being on vibrate.. also wish there was a find my phone option. Band is a little uncomfortable

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for the kind words, BrileeP. Good news! There is a Find My Phone app on the Sense 2 — here’s how to get to it:

      1. Open the Find Phone app on your Fitbit device.
      2. Tap Find Phone. Your phone rings loudly.
      3. When you locate your phone, tap Cancel to end the ringtone.

      Here’s a link with more details: https://support.google.com/fitbit/answer/14237125

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    fit bit watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this watch and the features that it has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product with a few bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features that don’t always work due to syncing issues. I have to manually sync this devise far too often.

    I would recommend this to a friend