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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1800 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,800 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    More Headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a factory reset on the watch and would not connect to my Google Pixel 6 Pro during the update. I exchanged it, and ran into the same issue with the new watch. I factory reset my phone sldo and it still would not connect. I looked online, and it’s apparently a common problem with these watches, with NO solution. I just ended up returning the watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sense2 replaced Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new features on the Sense2. Especially the way it is connecting with her iPhone. Her Sense would never connect properly to the iPhone for messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smt watch great service at Best Buy where picked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not as featured as its predecessor - Fitbit Sense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retail cost for the Sense 2 is higher than the Sense. The Sense 2 is less featured than the Sense. The Sense 2 does not have the ability for a Wifi connection, only a blue tooth connection to a smart phone. There is no ability to answer smart phone calls. There's no Voice Assistant option to use Google Assistant, just Amazon Alexa. There's no ability to download apps like Google Maps, Spotify or Emergency ID. All these features are available on the original Sense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol ve my new fitbit. I wear it twenty four seven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best investments that I have made when it comes to fitbits. I really like the fact that I can answer my phone and get my messages on the device. I would highly recommend the Fitbit Sence 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch.Good size.Very confortable.Many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Watch Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday and he just loves the watch and what it does for him. The salesperson was a gem and I personally appreciatate the customer service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch for exercise and swimming too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch. Does a great job with counting calories and figuring when I'm working out. I hardly ever start the watch when im exercising so the sense feature helps me keep track of my exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing piece of product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a birthday gift for my boyfriend and he is absolutely in love with it! He loves the way that it fits on him as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very comfortable on the wrist and it tracks everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but did have to do one reset as it would not charge/turn on. Online search for hard reset got it back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 next gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this sense 2 for my mom. I helped load the app. It connected to the fairly quickly. Not really sure what all the differences are in comparison to to the one I have. It charges quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch with multi-function faces available. Can easily link up with phone app, but only basic items. All advanced items have to be downloaded separately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned our Fitbit that we purchased, because it was defective. We paid the $40 to have the new one set up, and we ended up having to set sone things our self. It is stull bot doing everything that it should.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, KarenR. We're sorry you had issues setting up your Sense 2. We'd be happy to look into this matter and make sure you're all set up and ready to go. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fit bit Watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch!! I first thought that the size was going to be too big but I actually like how it looks. Love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with this Fitbit. I've had Fitbits in the past, so I was excited about this smart watch one. After an update though, it kept rebooting itself to where it kept wiping out all my alarms I had set on the watch. I tried to get a replacement, but the replacement did the same thing with the update.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Stacie. We're sorry to hear that your replacement Sense 2 kept rebooting itself. To help you out, please sync in the Fitbit app by tapping the Devices/Battery indicator > the Fitbit device > Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938

      If the issue persists, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ability to keep things in check. All the necessary data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy again this smart watch brand.....

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there. We’re sorry to see you didn’t quite enjoy the Sense 2. We’d like to explore your experience further and find a resolution which works for you — when you’re ready, talk to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit watches work best for me. They are user friendly

    I would recommend this to a friend