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Customer Ratings & Reviews

$249.95

Customer reviews

Rating 4.4 out of 5 stars with 1802 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,802 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT WATCH, WORKS WELL AND DOES EVERYTHING IT SAID IT WOULD DO.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned back to store, it never get sync with phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sense 2 is nice upgrade from Sense. A much more sturdy watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Smart Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart Watch, will be better once updates are available.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. Does everything its supposed to. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it all set up with my phone only for it to reset itself and now wont connect to any phone ive tried to do it with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s Tracking Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great activity tracker for the health conscious. Easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not used friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the on switch is on the wrong side - seems to be located for left handed person. I don't like the layout of the watch. The fearures are not user friendly. I would not recommend thos watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BrigetteC. Sorry to see the Sense 2 may not have been the best fit for you. While the watch is designed to be worn on your left wrist, you can change the wrist setting in the Fitbit app to match the wrist that you wear your device on to get the most accurate data. We’re just a click away if you need help: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and gives all the information. Easy to operate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to switch from Apple Watch back to Fitbit and the interface and software just wasn’t enough for me. I loved my previous Fitbit watches but this one I didn’t like. Returned it after a couple days. Wasn’t for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for grandmother and she absolutely loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. I am totally satisfied with this ourchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Good information with the app on my iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt differentiate between laying and sleeping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice big colorful screen, comfortable band.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died within one year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sense 2 died within 11 months and required warranty. Additionally the screen sensitivity was just off. If I moved around the watch interface it would randomly turn off the display within a few seconds and require me tapping again or conduct ghost taps. Battery life with limited use was under three days from the get go with Always On Display (OFF). Durability: Device starting showing wear and tear on frame around screen. Comfort: no complaints

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, an upgrade for sure. Highly reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness/tracking watch and works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Good quality, nice screen, easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I DO NOT RECOMMEND

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this watch. I bought this as an upgrade. it was a horrible experience to try and use. I had 2 of the Sense 2, and none worked as designed. I had to return the first one and replace it with a second Sense 2. On both watches, it did not track sleep or any of the Health Metrics it claimed to follow. I wore each Sense 2 every night, and it never tracked my sleep. I spent days and hours on the internet and read everything possible, I contacted Fitbit support, and they could not help me. I reset everything several times and uninstalled it. Fitbit support was supposed to send me a return label, but they never did this. I returned both to best buy for a refund. I was very disappointed.

    No, I would not recommend this to a friend