Customer Ratings & Reviews

I purchased the Fitbit Sense to replace my Versa, which I had for seven years and absolutely loved. Unfortunately, my experience with the Sense has been nothing but frustrating. When it arrived, the box was already open, which should have been my first red flag. I can’t help but feel like I may have received a refurbished or previously returned device. Updating the firmware was a nightmare. The update kept crashing, and it took me several days of researching and troubleshooting just to get it to complete. Even after that, the issues continued. Whenever I set an alarm and press the side button, the screen turns completely white, and I have to restart the entire watch. This makes me worry about how long this device will last, especially compared to my Versa, which was reliable for so many years. I truly wanted to love the Sense, but the ongoing problems have been disappointing. Looking back, I wish I had returned it the moment I saw the box was already opened.

Really like this device, able to track everything, great product. I would recommend this product.

This is my third fibit watch i love them and will only use fibit watch.

I purchased the Fitbit Sense 2 last year. In September I started eating healthier, exercising more, and tracking my calorie intake on the Fitbit app. Over the period of 4 months, I lost more than 20 pounds. I would highly recommend purchasing a Fitbit if you are serious about tracking your movement and calorie intake.

This does the job. I am not always sure how to do something, but this allows me to start my elliptical from the watch. I noticed that the exercise doesn't end with my saying the exercise stopped, but when I say it was done. Much more to learn about this.

Grwat product. Excellent employees in the store. Geek squad set up phone perfectly. Great experience.

This watch is a major upgrade from the Sense watch. It has several features that the Sense doesn't have. The only option this watch doesn't have that the Sense had is the Find My Phone option. I really miss that.

This watch does everything that I wanted it to plus some! Great purchase and it will definitely help me to better take care of my health needs.

Made the switch back to Fibit after years of abysmal battery life and less than stellar application compatibility with my Samsung Frontier. While i miss the "traditional" look of the Samsung, I much better enjoy the so far flawless daily operation and long battery life of the Sense 2.

I have owned many Fitbits throughout the years. And as the models have changed, I have enjoyed all the new features this latest purchase has made my life a lot easier as far as monitoring everything I need to keep my health in check. Thank you so much.

I like the features of the fitness watch. Especially the ability of the app to monitor sleep stages. Not so crazy about the wrist band and may need to look for another option.

I upgraded from a Charge 5. It has a bigger screen. The Sense 2 is excellent.

I had the Sense and it wasn't charging so I replaced it since I really like the features and so decided on the Sense 2. I have really enjoyed it and it works better than my Sense 2 although it may be a bit more sensitive to movement.

It is a great product and can monitor many key health and fitness parameters

love it service has been great, ordering and delivering was easy

Very good product. Really like the product. Good design.

I love my new Fitbit Sense 2. Easy to use and understand. Good battery life.

I love this item, and it is more accurate than other devices I have tried!

Great watch! Easy to set up and the features are great!

I am loving this watch! Gives me constant heart rate info, not near as bad as I expected! Can swim for exercise credits, and I have been doing deep water aerobics for over 5 years. Excellent way to gain muscle tone. Still learning how to work all the components and I am sold on this one! Worth every penny!