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Customer reviews

Rating 4.4 out of 5 stars with 1805 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,805 reviews
  • Rated 5 out of 5 stars

    New Sense 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Versa 2. In comparison, this one is easy to operate, easy to read and much easier to change the bands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sense 2 right for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Apple Watch I had. Especially the battery time. Also you get more faces and apps to use. The learning curve isn’t to hard for this 80 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch because it would link with an app I am using and my old watch would not. I have fallen in love with it. It does everything I want it to and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENTHUSIASTIC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help setting it up but, once that was done I am able to track my steps. It energizes me to get up and get walking

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Sense 2 new version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the earlier version of the Sense 2. this one has a few more features than the older version. I'm enjoying this one.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fitbit Sense 2 Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this quickly as a gift to my son. He loves the watch and it has all the features he was hoping for. Thanks Best Buy for your awesome service!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Fitbit! It’s Al I have owned for many years. No need for an expensive Apple Watch that you have to charge every day and pay for a cellular package. I get text and phone calls on my Fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Take your time get to know the new one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its different than original Sense. Lighter anf smaller. Love the button back. Takes less time to charge. Its a learning curve. Be prepared like changing windows on your computer. Apps are are different. Read the manual. Just like Sense you had to learn . They will update as time moves just as Sense did. Its wasn't perfect out of the gate.Had it 24 hrs, getting into it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit offers "BEST IN CLASS"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wears this every day and LOVES it! She had an earlier version of this watch and wanted the upgrade. Far superior to the others available.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    advanced features of this watched is far better than that of Versa 2. Have yet to explore all that it offers. A better value alternative to Apple watch at a much lesser price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect watch! It is very easy to use and to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool and easy to use every single day. Keeps me updated throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very accurate and keeps good data. It is very easy to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mY stuff I buy here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit I bought from you and this one I’m having a little bit of a problem with it won’t hold the time and I already contact Fitbit but I love my Fitbit so I might have to get turn it in and get another one because this one’s not working properly but overall, I love my Fitbit from you I’d buy all my products from you. I bought all my TVs recently And I bought my printer my new bought a few things for me recently my laptop and I’ve had nothing but good results my sound bar so I hope I win so I could get more

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buy and the readings are accurate. Perfect for the Walking and Keep track on sleep etc..

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Not bad, but room to improve.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the basics, advanced features feel inaccurate for stress. Screen scratched within first two weeks while working an office job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not always accurately record sleep, or steps. Otherwise been great for detectimg afib

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, ThomasO. We hear your concerns regarding you not getting the most accurate readings from the Sense 2. Here are a few things to confirm to get the best results:

      For step tracking:
      Confirm your height and wrist settings are correct in the Fitbit app to get the best results. Since it uses height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average.

      For sleep tracking:
      1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
      2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
      3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.

      Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the improvements. Only thing not sure of is how to access the ecg part. Very little in instructions. Love the battery lasts 6 to 7 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery is better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery live for is between 7 and 8 days. Super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. No app support yet, but I use it for health/texting/phone controls. Couldn't recommend more.

    I would recommend this to a friend