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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1787 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,787 reviews
  • Rated 5 out of 5 stars

    Perfect watch for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this watch tracks my sleep and my activities. Best watch ever. I didn’t need to accept calls or anything on there. Just to track my workouts, cardio, steps, and sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my bew fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 is a stylish and feature-rich smartwatch. It excels in health tracking, offering accurate heart rate monitoring, stress management tools, and advanced sleep tracking. The vibrant display and long battery life make it a reliable companion for daily use. However, some users may find the interface a bit complex and the app experience could be more streamlined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using FitBit for the last 6 years and easy to use and pleasant clock faces that show all needed data. The battery on this on last about four days, better then the last verson. Thku much, it is appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is extremely happy with the product. The sound when making a phone call on the watch is decent and responsive, the watch has accurate readings and decent features. Great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall long lasting smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the gold color, and it's long battery life. However, The touch screen sensor is weird. It sometimes turns off when I am still using it by fingers

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Jimmy. We're sorry to hear about your device's screen sensor that turns off sometimes. We recommend you sync in the Fitbit app by tapping the device icon at the top-left corner > Fitbit device > Sync Now. Please also try to restart your device by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 76 years old and this is the best watch/health device I’ve ever owmed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it tells you it will

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to monitor my blood sugar easier (there is a watch face that allows it), but realized the newer versions are no longer a supported SDK by Dexcom. I have been using it to monitor my heart rate and steps and it does an amazing job of shoqing me what else i need to see, monitoring my sleep, and giving me incentives. It stays charged for DAYS even with constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit for fit people!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch to watch over your steps, heart rate, Oxygen rate, ECG, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine, so many different faces to choose from, classic to modern looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! The EKG isn't running all the time you need to trigger it with a 2 finger motion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn’t track sleep

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t sense my sleep or skin temperature. This watch itself was very irritating to my skin I would get patches of rash, and it would overheat and I would also get burnt.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, VictoriaA. We’re sorry to hear about your experience with the Sense 2. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Fitbit Sense 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well comfortable to wear at night. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what i need it for. This is my second sense 2 ..very good quality . Would recommend and would buy it again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch so much. I dont go anywhere without it. It is even a huge help for me at work! Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firbit versa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better heart rate accuracy than previous version of versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker. Easy to use. Multiple watch face options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having gone through some less expensive smart watches which did not work well at all, I bought this one. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2 Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ease of use and having all of my vital information available whenever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and great support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fit bit for my wife last september and it has worked like a champ for her. She was running ~ 10 miles a day and it worked well for her heart rate monitoring and exercise logging. It also routinely monitors her wellness and lets her know when to take a break which she really needs since she doesn't know when to quite sometimes. The watch unfortunately died unexpectedly and I got onto fitbit.com and chatted with support personnell and they sent me replacement options within 10 minutes or so. It was super painless. Hopefully the replacement arrives shortly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate fit but. Easy to use. Pick up is easy at Best Buy

    I would recommend this to a friend