Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$224.00
Save $25.95
Comp. Value: $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1787 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,787 reviews
  • Rated 5 out of 5 stars

    Love the Sense 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Fitbit for long time and needed to update and upgrade because of damage to my screen. Love the new Sense 2. Would advise a screen protector or liquid screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would buy again ! Very durable. Husband loves it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always used fitbit. My versa 2 finally stopped being able to charge. The Sense 2 is a huge upgrade. Love it. The way you charge is much improved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery life is great. Love the heart monitoring

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch still trying to figure it out to setting set for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features of the watch, but if i had know I would have to charge it every day I would have chosen a different one. I had a fitbit before and the battery lasted well over a week. It's a good watch with good features, but be aware that the battery life isn't very good.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, AshleyS. While we’re glad you’re enjoying the features of the Sense 2, we hear your concerns with battery life. The watch should have up to 6 days of usage on a single charge — here’s some tips to extend the life of your device:

      1. Turn off the always-on display setting.
      2. Avoid using the GPS continuously.
      3. Dim the screen or turn on auto brightness

      Here’s a link with more details: https://support.google.com/fitbit/answer/14226518

      We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    WATCH

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my watch but the only thing i dont like band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart watch, good value for the limited use we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit # 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fitbit anf am so happy I bought insurance to buy to obtain aonother one. It lbeeps when my pulse rate is low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this watch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sense 2 had all of the features that I wanted in a smartwatch. I liked that it monitors AFib and it has proven itself to be quite accurate when detecting AFib. I have no complaints other than it does scratch easily and the screens are not replaceable so I would highly recommend the film covers for the screens. I did knock off one star because the screens do get damaged easily and are not covered by the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to help with symptom tracking for Lupus, which is worsened by stress and poor sleep. Recommend this for many chronically ill friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my favorite wife as the third or fourth replacement Fitbit device. We both love them. Personnel at Best Buy was, as usual, knowledgeable, and jelpfule. Well done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just baught it and its faulty. It keeps not being able to connect to my bluetooth.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, RosalindaF. Sorry to hear you’re having trouble connecting Bluetooth on the Sense 2 — we get this can be frustrating. Here’s a few steps to resolve this:

      1. Uninstall and reinstall the Fitbit app.
      2. Try to manually sync your Fitbit device with your phone.
      3. Check your phone permissions.

      Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618

      If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great it accurately tracked needed information and the app was easy to use, the battery would last the entire week and be charged super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the sense2. Look and usability is better, battery life seems.better as well. Get a different watch band, i dont like the ones that come with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for the price point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The Fitbit Sense is an impressive device, especially considering its price. It offers a range of features that make it a great value for money. While it doesn't seamlessly connect with Apple devices and Apple Health, which I find a bit inconvenient, the Fitbit app itself is quite holistic. It provides a comprehensive view of health and fitness metrics, making it a good choice for those who prioritize a complete wellness overview."

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit sense2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband died after 2 weeks use, decent battery life.Not as good as fitbits were before google. Best Buy was very good with replacing watch new one is still going strong

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, LindaG. Sorry to see you ran into a charging issue with the Sense 2. While we’re glad you got a replacement, we're here 24/7 if you run into any questions or concerns: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a fit bit before but i really like this one so much better. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I band makes my wrist sweat, so I bought one that had holes to prevent it. The watch is the best fitness watch I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cute

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I liked it returned it because my boyfriend bought it for me and I did not like the gray band and gray face

    No, I would not recommend this to a friend