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Customer reviews

Rating 4.4 out of 5 stars with 1788 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,788 reviews
  • Rated 2 out of 5 stars

    More Headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a factory reset on the watch and would not connect to my Google Pixel 6 Pro during the update. I exchanged it, and ran into the same issue with the new watch. I factory reset my phone sldo and it still would not connect. I looked online, and it’s apparently a common problem with these watches, with NO solution. I just ended up returning the watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Sense to the Sense 2. It seems obvious that with Google announcing their smartwatch they took away many features from the Sense 2. If you're looking for a fitness tracker with long battery life the Sense 2 is ok but it is overpriced. If you are looking for smartwatch features look at other devices. Yesterday (10/18) I received an email from Fitbit offering the Sense 2 for $199 until 10/22. This seems desperate and I wish I would have waited to purchase and trade in the Sense 1.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well but just not for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as far as counting steps etc...but no wifi connection or ability to see calls or texts. For me personally it was uncomfortable but may just be because of my type of work and I believe I have carpel tunnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife LOVES it. It replaces her older watch that was not working so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fitbit smartwatch to date. Plenty of functions: maps, text message, answer calls- you name it. I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps accurate data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Versa that died. I like all the additional features. It was easy to set up. Also comes with 6 months of premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best investments that I have made when it comes to fitbits. I really like the fact that I can answer my phone and get my messages on the device. I would highly recommend the Fitbit Sence 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as featured as its predecessor - Fitbit Sense

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retail cost for the Sense 2 is higher than the Sense. The Sense 2 is less featured than the Sense. The Sense 2 does not have the ability for a Wifi connection, only a blue tooth connection to a smart phone. There is no ability to answer smart phone calls. There's no Voice Assistant option to use Google Assistant, just Amazon Alexa. There's no ability to download apps like Google Maps, Spotify or Emergency ID. All these features are available on the original Sense.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far from experience in a year it will brick and I'll have to decide if I'll continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a stylish watch with many features. It is comfortable on my arm. The set up was very easy. It has been helpful with keeping up with health information like heart and sleep statistics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great & dependable smart fitness watch I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create product :) I have owned a Fitbit since they started making them . They keep you accountable and challenge you to go farther .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Tracks alot of useful information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Watch Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for his birthday and he just loves the watch and what it does for him. The salesperson was a gem and I personally appreciatate the customer service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing piece of product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a birthday gift for my boyfriend and he is absolutely in love with it! He loves the way that it fits on him as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable and has the features I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy again this smart watch brand.....

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there. We’re sorry to see you didn’t quite enjoy the Sense 2. We’d like to explore your experience further and find a resolution which works for you — when you’re ready, talk to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very comfortable on the wrist and it tracks everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch for exercise and swimming too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch. Does a great job with counting calories and figuring when I'm working out. I hardly ever start the watch when im exercising so the sense feature helps me keep track of my exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2 is Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Fitbit Sense. Lots of new features and excellent battery life. My go to fitness tracker for my daily workouts!

    I would recommend this to a friend