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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1788 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,789 reviews
  • Rated 5 out of 5 stars

    I love my watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice watch. It has everything i need in a watch. Very comfortable on the wrist. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Workout Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my daughter and she loves it. She uses it every day for her workouts and now I’m thinking about going back and getting one for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for original Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. My daughter has actually shown me how to use some of the features on it that I never used before. Great replacement for my original Fitbit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Massively disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Versa 2 stop working days after the warranty period had expired, I bought the Sense 2. WHAT A MISTAKE! It sometimes does not record at all for hours. The step counter is useless since it counts arm movements, not steps (ditto for the Versa). The Floor counter only records when it wants to. With all that in mind, I have no idea about the accuracy of any of the other activity recordings. On the positive side, it shows the correct time. At least the watch has one function that seems to work. But I can get that feature from any watch that costs a whole lot less. Fitbit watches are a scam in my opinion. Too bad I like the lightness of the watch and the snug fit. But that does not make up for what the watch fails to do. This will be my second and LAST Fitbit device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice buy for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit and that I can answer calls from my watch. However I am allergic to the silicone band.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Old lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having difficulty getting it to work with phone. I am not real tech savvy. Wish there were better written directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very pleased with this Fitbit. For awhike had an issue with getting it to sync, but with the recent update it now syncs quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope watch this brand is awesomeness! No better watch out there in my opinion. Can’t go wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quit working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I bought the Sense; it quit charging after 11 months and since it was still under warranty I was able to trade it for the Sense 2. I really liked the new Sense 2! However, after having it less than a week it wouldn't work. I gave up and got a Galaxy watch. If I could have the Fitbit Sense 2 work, I'd prefer it to the Galaxy, but at this point I'm not willing to take the chance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a birthday gift for my son. It is very reliable when it comes to monitoring health and fitness activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FITBIT FOR THE WIN!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stand by Fitbit’s. I have always loved them for my mom because she isn’t an Apple girl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit Sense Two watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my FitBit watch the service was beautiful at Best Buy. Love the store and customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. I have only owned it for a few weeks. The screen froze but I reatarted it and it seems to be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super is word. Im satisfied and happy. No complaints and many options. Good for full day use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Heart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fitbit i have owned thus far. I like the added battery life and ecg monitor because i am predisposed to heart disease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy boyfriend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present to give my boyfriend and he absolutely loves it and has nothing negative to say about it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 weeks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my watch for about 2 weeks before the band came off and caused the face to crack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, this is her 3rd Fitbit and she really loves them. It keeps track of her heart and now this one detects stress which is pretty cool. My Apple Watch doesn’t have that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade from a versa 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great screen, is comfortable, and has amazing battery life. Fitbit app is pretty great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. Replaced with original Sense - bands all still fit!! Reminders to move and text and email alerts are so easy to see.

    I would recommend this to a friend