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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,790 reviews
  • Rated 5 out of 5 stars

    Very Fit Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment and a much improved Fitbit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bummed but resolved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit I purchased from here unfortunately had a faulty screen and I had to return it. But I was able to purchase one it just wasnt from best buy because they had none in stock. I love my fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the my Fitbit Sense 2. I omly wish my stress part worked.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Scrappyblue2. We're glad to hear you're enjoying your Fitbit Sense 2. If you're not getting a stress management score, you can check out the tips listed here: https://help.fitbit.com/articles/en_US/Help_article/2077.htm

      If the issue persists, please contact our Support Team for further assistance: myhelp.fitbit.com

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and satisfied, worthy for spending money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fitbit to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved this fitbit as it is exactly what she wanted, to be able to text, answer calls, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot tell you how dissapointed I am with this product, you never get the right amount of steps, The only good thing is that so far it has a wonderful battery

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, MichelleB. We're sorry to hear that your watch is not tracking your steps correctly. Factors such as device placement, dominant or non-dominant hand, and stride length affect the number of steps recorded. For more tips to improve accuracy, please visit: support.google.com/fitbit/answer/14236920

      Should you need further assistance, you can contact our support team at: https://goo.gle/ContactFitbit

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch! It does everything my daughter needs it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Keeps me moving and track sleep I am happy I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his new watch. The way to charge the waych takes a bit to het used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY FIT BIT SENSE 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT The BEST PURCHASE OF A FIT BIT I WOULD RECOMMEND IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great watch. Love the features and how it can tell multiple things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit does it again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and comfortable. Great fitness watch! Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++ Great product and Best Buy great Fitbit great watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit bit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit is a great tool to track health and stay on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy wearing my Fitbit and keeping track of my heart rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present, the recepient loved the Fitbit and the enhanced features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 is a good fitness tracker and smartwatch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic watch much better than 1 st version sense

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this watch that much, the battery goes down easily also the color is torn out. I like charge 5 more than this even though that was cheaper and smaller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for a man or woman to keep track of your exercise, activities and health

    I would recommend this to a friend