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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,790 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you loved from older Fitbits, pending an unlisted future update. It's fast but can't take calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch. However it isn't really accurate when it comes to keeping track of sleep.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this item until the battery burned my skin. Needless to say, I returned the watch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new Fit Bit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Sense 2. I found it easy to sync with my phone. Much easier than my last Fit Bit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    David's Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit Sense 2 has a long battery life but not to keen on the wristband giving me a rash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has oxygen readout for sleep time which I needed plus heart rate reading all the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 I received did not work properly. Unfortunately I didn't discover it until the Best Buy two week return period was over. Fitbit replaced it with a refurbished one that didn't work either. They send a third refurbished one that worked better. I liked my Versa Lite much better than the Sense. The Sense 2 doesn't vibrate enough for me to feel the notifications. The menus are more difficult to navigate. Even though I've used their products for 10 years, I would suggest getting a different brand than Fitbit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works until charger melted just outside of warrant

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great until the charger melts just one month outside of warranty. This is the 3rd for it that breaks down for whatever reason literally right when warranty ends. Thank god for credit card extended warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous versions has more features and apps. Better battery life but missing the apps

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoy my Fitbit Sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using it and it is easy to navigate. It is a useful tool for staying active.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 2 Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not able to take calls on my wrist. Purchased 10.3.22. Today is 1.2.23

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but cumbersome to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device and all of the features but simple things like putting a custom picture as your main display or changing time zones is clunky. Highly reccomemd for the array of features and the price but if you’re looking for an extension of your phone I would recommend getting a Pixel or Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use, paired easily with my current Android devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is having a great battery life , it is going 4 days easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not used friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the on switch is on the wrong side - seems to be located for left handed person. I don't like the layout of the watch. The fearures are not user friendly. I would not recommend thos watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BrigetteC. Sorry to see the Sense 2 may not have been the best fit for you. While the watch is designed to be worn on your left wrist, you can change the wrist setting in the Fitbit app to match the wrist that you wear your device on to get the most accurate data. We’re just a click away if you need help: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Smart watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned back to store, it never get sync with phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sense 2 is nice upgrade from Sense. A much more sturdy watch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it all set up with my phone only for it to reset itself and now wont connect to any phone ive tried to do it with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch. Does everything its supposed to. Would buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to switch from Apple Watch back to Fitbit and the interface and software just wasn’t enough for me. I loved my previous Fitbit watches but this one I didn’t like. Returned it after a couple days. Wasn’t for me

    No, I would not recommend this to a friend