Customer Ratings & Reviews
- Model:
- FB521GLBM-US
- |
- SKU:
- 12266650
Customer reviews
Rating 4.4 out of 5 stars with 1790 reviews
(1,790 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Rated 1 out of 5 stars
A Sad Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had significant difficulty trying to set up the Sense 2: tried for two hours without success. Made an appointment with a member of the Geek Squad, who spent an hour and a half making the same attempt. After getting multiple large red Xs on the screen, it was decided that I should return the item for a credit.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not used friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch was fine, the app is not. Not very user friendly compared to Garmin or Apple Watch.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad bad product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Do not purchase it. It does not notify for WhatsApp calls or regular calls. Please, for goodness’ sake, avoid buying this.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Sense 2 is not receiving notifications. We recommend trying these troubleshooting tips: https://support.google.com/fitbit/answer/14225533
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 4 out of 5 stars
Good product, wish it had more integration.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Wish it would have more app integrations to Samsung phones. Wife has not figured out how to turn off alarms from the watch.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
junk sense 2.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wore this sense2 2 weeks and it just stop. my old fitbit i had about 20 years sense 2 is junk.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, ABWT. Sorry to hear you’re having problems with the Sense 2 — we understand how frustrating this can be. We’d be happy to investigate this further and get your device back on track. When you get a moment, follow up with us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Not a Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sense 2. I returned the first one because it stopped working. I was able to get a refund for the defective watch. My second watch stopped working seven days past the return policy. They are only suitable for 60 days. Now I know why Best Buy stopped insuring FitBit watches. They are NO GOOD
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worthy considering the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not not that different compared with versa 4. And the period and ovulation tracker it’s basically as the Flo app
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Utter frustration.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this item less than 24 hrs and have had nothing but frustration. I have deleted app and device and started all over with no resolution. I've been on phone chat with support for over an hour and while one issue was resolved for the moment, I have a couple others still not working properly. I plan to return ASAP.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-FitBit Apps are gone!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't allow the full suite of FitBit apps that have been developed over the years. Made it a walled garden making it less useful that my previous FitBit. Returned.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Sense 2 Fitbit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to bring it back for an exchange because it stopped working…within 1 month.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont need the whole smart watch aspect but want a sexy looking fitness tracker this is the best way to go.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Very POOR return policy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when buying some Best Buy, they only have a 15 day return policy. Tried to buy my wife Fitbit, and when we tried to Return it, we were passed the return date. We wanted to return it by a laptop instead couldn’t even get a credit that is poor Customer Service.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Poor battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less than 2 months, won’t keep a charge, Best Buy won’t exchange it….
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, TonieT. We're sorry to hear you have concerns about the battery on your Sense 2. We recommend restarting your device to help boost battery life and here's how to do that:
Press and hold the button on the side for 10 seconds until the Fitbit logo appears on the screen, and then release the button.
Here's a link with more solutions: https://support.google.com/fitbit/answer/14225530
Reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Fitbit Sense 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like everything about it. The only thing is, it keeps dropping off of bluetooth and I don't know why. Other than that, it works great.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Evaluation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing to use. And right now it [s not recharging an therefore unusable.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died within a day, Fitbit refused to replace, Best Buy refused to fix.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, VinceroPerdero. We’re sorry to hear there was a problem with the battery on your Sense 2. We’d be happy to investigate further and get you a resolution — when you have a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the metal charge on the back came off. now fitbit states since its over a year by 3 days its not covered under warranty
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Another outstanding product from fitbit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, have bought my wife fitbit watches everytime a new version come out. This one is the best, best features. Quantity products.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Horrible customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got my watch but went through heck to get it. It finally took me going to the store and express my displeasure. The staff member immediately went into action and I got it the next day. Will not buy anything again from best buy.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 2 out of 5 stars
New watch with less features than the verse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch because I was excited to use 3rd party apps but it doesn’t support. I returned it
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Graphite - (2022)
No, I would not recommend this to a friend