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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1790 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,790 reviews
  • Rated 2 out of 5 stars

    New watch with less features than the verse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch because I was excited to use 3rd party apps but it doesn’t support. I returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not calculating correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not calculate everything regularly. I’ve had to reset it several times because it gets stuck on the heart rate and the zone minutes and does not change with activity.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Jeanie. We're sorry to hear this. Thank you for troubleshooting. Try these restarting tips again: https://goo.gle/restart

      If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and she absolutely loved it . She’s into sports and fitness so it made a great Christmas present

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this watch at all. It was a Christmas gift and maybe this one is just a lemon but time is off by 4 hours and 23 minutes, most of the functions connecting to phone don’t work. Haven’t been able to figure out any fixes on our end. We’ll be trying to exchange it for Apple Watch after vacation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but I return this watch. Way to complicate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A disappointment after only an hour

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of what it claimed came standard with the watch. Fitbit support couldn't differentiate between their standard and premium features. The charger is extremely difficult and didn't want to attach to the watch. This is deceptive and I'll be returning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A smartwatch for all your health questions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs as advertised and really looks great when worn as a wristwatch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fit bit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch did not work. Geek Squad tried to fix it however it was factory defected. Cant really say either way about the watch because it would not set up properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Janky, Get the Charge 5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend, she did not see a difference between this and her Charge 5. Also, the Alexa feature is useless because you might as well pull out your phone and use it since it has to be within Bluetooth range of your phone to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch! The new version is thinner but very functional and the size of the watch is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fitness watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my Fitbit Sense. Very happy with the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and stylish too. Had the options we were looking for at a reasonable price point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item. Not very accurate with its health function

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs well. Battery lasts for days. So far so good and health metrics are measured well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Sense 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this watch. It tracks everything that she wishes to monitor and she wears it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch I had gotten it for my mom for Christmas. She loves it and all it’s functions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To late to send back so $325 waisted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good watch, but doesn’t do what I want it to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crapped out in 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this waych for exactly a month and it just randomly crapped out. Doesnt charge, wont respond to a restart. Ive tried everything and im currently working with fotbit to figure ot out but beyond frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out for me I have dyslexia and the watch was very hard to understand and work with

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit. I love the style of this one. I would differently recommend this watch

    I would recommend this to a friend