Customer Ratings & Reviews

Excellent!! Great improvement over the tracker I previously owned, fantastic product at a great price!

Great watch! Had all of the health features that one could need. Lightweight and easy to use

The Fitbit Sense 2 is a stylish and feature-rich smartwatch. It excels in health tracking, offering accurate heart rate monitoring, stress management tools, and advanced sleep tracking. The vibrant display and long battery life make it a reliable companion for daily use. However, some users may find the interface a bit complex and the app experience could be more streamlined.

I bought this to monitor my blood sugar easier (there is a watch face that allows it), but realized the newer versions are no longer a supported SDK by Dexcom. I have been using it to monitor my heart rate and steps and it does an amazing job of shoqing me what else i need to see, monitoring my sleep, and giving me incentives. It stays charged for DAYS even with constant use.

Accurate heart rate monitoring and on point stress reminders.

Love everything about this watch, it does everything I need it to do.

Brought this as a gift to my mom and she completely loves it. Going 2 years strong with it so far!

I bought this fit bit for my wife last september and it has worked like a champ for her. She was running ~ 10 miles a day and it worked well for her heart rate monitoring and exercise logging. It also routinely monitors her wellness and lets her know when to take a break which she really needs since she doesn't know when to quite sometimes. The watch unfortunately died unexpectedly and I got onto fitbit.com and chatted with support personnell and they sent me replacement options within 10 minutes or so. It was super painless. Hopefully the replacement arrives shortly

Good fitbit. Taking phonecalls on it is a bit of a challenge. But it does its job as far as tracking staps and heartrate

I've had really good experience with past Fitbit models, so I was very excited to own this device. I was particularly interested in the heart rate monitor and ECG features. Unfortunately, the ECG feature worked sporadically with an Error/restart device message; restarting the device caused me to lose unsynchronized data. Also, the heart rate feature was consistently inaccurate, which I proved when I wore the device during a stress test. The heart rate on the device was 17 beats lower at peak than the doctor's EKG equipment. When I wore both my new and old Fitbits at the same time during exercise, the different was 10-12 beats lower than my old Fitbit. During low or resting heart rate periods, the device appeared pretty accurate. That said, I liked the look, feel, and on-device phone calls. However, I had to return it because the accuracy of the device to me is more important than the rest of the bells and whistles.

I bought this watch as a birthday gift for my sister in law. She’s very happy with it, & all the features.

Great watch, large face which makes it easy to read. Returned mine to get a fitbit tracker instead because i had a allergic reaction to some of the sensors on the backside of the face. Itchy even after switching wrists. Otherwise it was great. No issues with the fitbit!

Really enjoying the sense 2.Longer battery life and updated face and band features.Updated heart and health features are great! Easy to read features are a blessing.

Nothing more important than your health. This watch does so much more than tell time. Heart rate, your sleep habits, body temperature and exercise. All you need to know.

I've owned several fitbit's (Blaze, ionic, Sense) decided to try out new Sense 2. Liked the screen seemed little more vibrant. However im not sure why but during workouts the timer would keep freezing after the few seconds where screen would normally turn off However screen stayed on but the numbers froze at that spot. However when i would rewake it, it would show the numbers as if it didnt stop. Called spoke with customer service twice. 1st time did the whole factory reset bs stuff tried it again same issue. Called back tried some different settings same thing though. I tried again looking up some help myself again but couldn't find anything so decided just to return it and went back to using original Sense

I actually think it works better than Apple Watch. I can’t wait for the updated one

So far, so good. Last one we bought died 4 months ago.

Can't do without it, because when i have it on ,i know What happening with me.

I can't recommend this product or Fitbit less. Purchased this watch in May. It has never worked properly. glitchy in that the screen would sometimes freeze, the stairs were never properly counted, and while running the watch would freeze or stop working as well as never being accurate with the amount of miles I have run. I contacted Fitbit after about two weeks of noticing the issues and trying different fixes. I got the generic check for updates, restart the device, sync the device, change the clock face, and finally lets reboot it all together. After a couple more weeks and still the same issues I contacted them again and was told an update was coming and I should wait for that. The third time was absolutely so horrendous I don't think I could ever purchase a Fitbit product again. The agent on chat would stop messaging for long period and I would have to ask if someone was still there, they would give short vague responses, and never addressed my issues. Finally just said looks like you've tried everything warranty will contact you with a solution within the day. Welp, NINE days later I had to call in. I was told the best we can do is you send us your device and when we get it we'll send you a new one, the whole process could take 2-3 weeks. I tried to ask for other options as I am 1 month out from a half marathon, but nope its either this or nothing Fitbit was 100% unsympathetic to my situation which their device has put me in and the trouble I have gone through since the beginning. Its clear that this issue isn't due to a lemon device, as my husband received a Sense 2 for father's day and has had all the same issues that I have had. When you look at the message boards on the community page its a slew of the same problems. On top of that I can't say that Fitbit is going to be putting much effort into their devices as Google is pushing their Pixel products over Fitbit.

My husband loved his Christmas gift! Hes able to keep track of his steps and heart etc This watch has alot of great features and is easy to use and navigate